Audit, Quality and Risk Management for Temperature Controlled Cargo (classroom)

Did you know that in the past 5 years, 1390 participants from 71 countries have taken this course with IATA?

5-day (40 hours) classroom course

As your pharmaceutical handling operations expand to new markets, you will be subject to a spectrum of international, national, and industry audit requirements. This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Through daily course exercises, you will have the opportunity to use the IATA Time and Temperature Sensitive Audit Checklist and develop corrective actions based on your findings.

Course code: CEPH-03

Course format

• This classroom course provides 5 days (40 hours) of instruction delivered by an official IATA Instructor.
• Take this course at an IATA Training Center, Regional Training Partner, or on-demand as in-house training.
• Student performance will be based on an assessment.

Prerequisites

• It is recommended that participants complete the Temperature-Controlled Cargo Operations course prior to attending this course.
• Recommended level is Intermediate and Advanced.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

On completion of this course you will be able to:

• Implement all steps of an internal audit of your cold chain operations
• Set up quality standards and metrics
• Collect data and documenting your findings
• Complete the IATA Temperature Controlled Cargo Audit Checklist
• Write a professional audit report with conclusive data analysis
• Apply audit findings to ensure quality across your operations

The key topics that are covered during this course include:

• Quality management
  • Quality control concepts
  • Quality Risk Management (QRM) methodology
• Audit fundamentals
  • Collection of data
  • Data analysis
  • Interviewing skills
  • Conducting an audit, validation or assessment
• Audit findings
  • Writing an effective audit report
  • Identifying root cause
  • Applying corrective actions and comprehensive fixes
  • Identifying residual and new risk

This course is recommended for:

• Cargo quality operations managers
• Airline, handler or freight forwarder operations managers
• Warehouse and ramp operations managers
• Pharmaceutical auditor managers

An IATA Certificate of Completion is awarded to participants obtaining a grade of 80% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

Please note that this Certificate is only valid for 36 months