Audit, Quality and Risk Management for Temperature Controlled Cargo (LIVE virtual classroom)
You can also take this course in-person, in a classroom:
About the course
5-day (40 hours) LIVE virtual classroom course

As your pharmaceutical handling operations expand to new markets, you will be subject to a spectrum of international, national and industry audit requirements. This course provides a standard internal audit process you can immediately apply within your business to ensure compliance with common regulations and quality standards. Through course exercises, you will have the opportunity to use the IATA Temperature Controlled Audit Checklist and develop corrective actions based on your findings.
Course code: CEPH-03-VC
Course format
- The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
- The course will take you approximately 40 hours to complete and be held over 5 consecutive days.
- There will be 2 live interactive virtual classroom sessions per day, each session will be 90 minutes.
- The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
- Student performance will be based on an assessment.
Technical requirements
Please verify your hardware, software and network to support your upcoming course with IATA Training.
Prerequisites
- It is recommended that participants complete the Temperature-Controlled Cargo Operations course prior to attending this course.
- Recommended level is Intermediate and Advanced.
- The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.
How to register
To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.
Virtual venues
We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.
Please check the exact schedule of each class below (View more details) and click ‘Register’.
2 additional classes are scheduled
Virtual Session Asia (IATA)
12 - 16 December, 2022
Register before 11 Sep, 2022 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 28 Nov
All prices are before tax and include applicable discounts.
Class no: 159138
English
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What you will learn
Upon completing this course you will be able to:
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Implement all steps of an internal audit of your cold chain operations
- Set up quality standards and metrics
- Collect data and documenting your findings
- Complete the IATA Temperature Controlled Cargo Audit Checklist
- Write a professional audit report with conclusive data analysis
- Apply audit findings to ensure quality across your operations
Course content
The key topics that are covered during this course include:
- Quality management
- Quality control concepts
- Quality Risk Management (QRM) methodology
- Audit fundamentals
- Collection of data
- Data analysis
- Interviewing skills
- Conducting an audit, validation or assessment
- Audit findings
- Writing an effective audit report
- Identifying root cause
- Applying corrective actions and comprehensive fixes
- Identify residual or new risks
Who should attend
This course is recommended for:
- Cargo quality operations managers
- Airline, handler or freight forwarder operations managers
- Warehouse and ramp operations managers
- Pharmaceutical auditor managers
Certificate awarded
An IATA Certificate of Completion is awarded to participants obtaining a grade of 80% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.
Please note that this Certificate is only valid for 36 months.
This course is a step toward earning an IATA Diploma in:
Pharmaceutical Handling Diploma
Preparing you with the regulatory and operational foundations you need to start handling temperature-controlled shipments and show you how to build specialized pharmaceutical services into your daily operations.
- English
- Português
- Español
- 中文