My Training Account
Self-study courses enable you to focus on what matters most to you, with the choice to study either on your own or with the help of an Instructor at an IATA Authorized Training Center. The courses on offer are specifically designed to facilitate entry to the industry in a number of sectors. They are comprehensive, requiring 30-45 hours of study for most courses, putting you at the forefront of your chosen career. Some courses can be longer in terms of suggested study hours.
Course material is available in either e-book or e-learning format, and all self-study examinations are taken online. Each successful candidate will earn an IATA Certificate or Award, depending on the course selected and exam format.
Please Note: If you have taken a course with IATA, please do not create a new account simply sign in with your existing account. If you have forgotten your username/password click on the ‘Forgot your username or password? link to reset your login credentials.
Found 123 courses and diplomas
Self-study
Managing the Travel Business Diploma
Improve your skills to supervise and manage a team, to initiate change and make business decisions based on sound negotiating strategies
Diploma
Managing the Travel Business Diploma (self-study)
Learn more about management roles and responsibilities in the travel industry, how to motivate and inspire employees, improve your negotiation skills and understand how to provide special interest travel and tour production.
Self-study
Managing the Travel Business Diploma for the Leadership & Management Program
Improve your skills to supervise and manage a team, to initiate change and make business decisions based on sound negotiating strategies
E-LEARNING
Marketing Essentials for Aviation Professionals
Learn how to apply and understand the principles of marketing essentials specifically designed for the aviation industry.
Diploma
Network Development and Management Diploma
This diploma provides the basis and practical know-how to effectively develop the skills required to achieve key commercial objectives.
E-LEARNING
ONE Record - Introductory
Gain the knowledge and skills to navigate this digital transformation, ultimately contributing to the advancement of the industry
E-LEARNING
Overview of the Air Transportation System
An overview of the air transportation system, illustrating the interdependence among its components: airlines, airports, civil aviation authorities and air navigation services
Diploma
Passenger Experience Excellence Diploma
Designed to cover passenger experience and digital transformation trends to provide your passengers with a seamless, secure and efficient travel journey that is highly personalized.
Self-study
Passenger Ground Services
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Self-study
Passenger Ground Services for the Leadership & Management Training Program
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Self-study
Passenger Ground Services with Amadeus Altéa DCS
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
Diploma
Pharmaceutical Air Cargo Transport Handling Diploma
Preparing you with the regulatory and operational foundations you need to start handling temperature-controlled shipments and show you how to build specialized pharmaceutical services into your daily operations.
E-LEARNING
Quality Management Systems (QMS) Fundamentals
This course will provide you with the fundamental knowledge needed to work with Quality Management Systems (QMS).
Diploma
Revenue Accounting and Control Diploma - Passenger Stream
Get the vital tools and techniques to protect your hard-earned revenue and improve your bottom-line.
E-LEARNING
Safety Management Systems (SMS) for Ground Operations - Fundamentals
Get basic understanding of Safety Management Systems (SMS) relevant to ground operations.
E-LEARNING
Safety Management Systems Fundamentals
This course will help participants and organizations understand the function, role and importance of developing and implementing a Safety Management System (SMS).
Self-study
Serving the Travel Customer
Gain essential strategies to ensure that the customer’s level of satisfaction will influence a purchase or repurchase decision.
E-LEARNING
Social Media Strategy for the Travel Industry
Learn how to define your marketing goals and target audience, create engaging content, determine your social media marketing budget and promote your travel business.
E-LEARNING
State Safety Program (SSP) Fundamentals
Foundational knowledge of concepts related to a State Safety Program (SSP), including the core components of an SSP
E-LEARNING
System Wide Information Management Fundamentals
Foundational knowledge of the ICAO concept of System Wide Information Management (SWIM) and its associated applications
E-LEARNING
Transport of Pharma Products and Vaccines by Air
Learn about product and transport process temperature ranges, packaging technologies, key risk factors and critical control points in pharma handling process.
E-LEARNING
Travel Agency Fees: A Professional Approach
Learn best practices in implementing or setting of agency fees, the types of fees collected by travel agencies, and best to communicate them.
Self-study
Travel and Tourism Consultant Diploma
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.
Diploma
Travel and Tourism Consultant Diploma (self-study)
Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.
