Air Cargo Management

5-day (20 hours) LIVE virtual classroom course

IATA’s Air Cargo Management highly interactive course provides a 360° management perspective from industry experts working at the most successful airlines and freight forwarders about the air cargo industry. You will review the cargo management system with an international perspective, focusing on the business, operations and regulatory fundamentals. Over five days you will explore how the air cargo industry is changing and how to identify opportunities to become more successful as a manager in your company.

Course Code: CGC023VCEN01

Course format

• The live sessions of this virtual classroom course are delivered by an official IATA Instructor.


• The course will take you approximately 20 hours to complete and be held over 5 consecutive days.


• There will be 2 live interactive virtual classroom sessions per day, each session will be 120 minutes.


• The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.


• Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.

Prerequisites

• Recommended level is Entry-level and Intermediate.


• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account. Please have your login details ready.


• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount. The discount will be calculated at the time of payment.

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Upon completion of this course you will be able to:

• Improve your competitive performance using practical management tools including revenue management and pricing
• Identify your customers’ changing needs to adjust your business for immediate results
• Maintain optimum levels of customer service without increasing your costs
• Analyze changes within the cargo industry and its stakeholders
• Stay current with the latest business and technological trends

The key topics that are covered during this course include:

• The cargo industry and its stakeholders
• Marketing and sales for cargo
• Pricing and revenue management
• Trends in technology
• IATA’s e-cargo initiatives
• Optimizing the use of the internet and intranet within your organization
• Operations and management
• Cargo trends and forecasts
• Business processes
• Industry regulations and their impact

This course is recommended for:

• Cargo and airline managers
• Air cargo agents, forwarders, consolidators middle or senior management staff
• Young graduates aspiring an executive career in the air cargo industry
• Entry-level regulators and other industry stakeholders

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.