One ID will bring multiple benefits to all stakeholders: passengers, airlines/airports and governments.
The main benefits are listed below, related to the stakeholders who will benefit the most.
Passengers: seamless experience with one single identification
One ID will provide a “seamless” journey and improve the overall passenger experience. Passengers will no longer need to juggle between different documents. With a single identification, they will be easily recognized by all service providers. This will eliminate repetitive processes, resulting in less queuing. Ultimately, it will enable passengers to arrive at the airport ready to fly in nearly every travel scenario.
Airlines/Airports: cost-effectiveness & efficiency
One ID will improve staff productivity by reducing time spent on manual ID checks. It will also provide real-time visibility of where passengers are in the airport process, possibly allowing smart queuing. This all will help optimize airport space efficiency. Ultimately airlines will benefit from all the passenger process improvements with happy customers, which is likely to translate into commercial opportunities.
Governments: enhanced security
One ID will enable improvements in border, aviation and airport infrastructure security. It will help combat human trafficking and other cross-border criminal activities by reducing the possibility for individuals to cross borders under a false identity.