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Found 657 courses and diplomas
Safety Management Systems (SMS) for Airlines
Developed in accordance with ICAO principles, this course helps you fulfill SMS requirements and establish a functional SMS within your operations.
- English
- Español
Introduction to BSPlink
Explore BSP reporting, remittance processes, and BSPlink functionality, including portal access, reports, alerts, user management, and BSP/airline communications.
System Wide Information Management Fundamentals
Foundational knowledge of the ICAO concept of System Wide Information Management (SWIM) and its associated applications
Fatigue Management Fundamentals
Gain a clear understanding that fatigue cannot be eliminated, so it must be managed.
Geography in Travel Planning
Study world geography and time zones to better advise your clients on travel destinations and tours.
Aeronautical Information Management (AIM)
Stay up-to-date with the latest in Aeronautical Information Management (AIM), reviewing SWIM, eTOD, AICM/ AIXM, aerodrome mapping, aeronautical information briefing, e-AIP, AIS/MET datalink.
Cargo Route Development Optimization
Be empowered to make rapid decisions on whether to alter, supplement or exclude routes from your network or schedule.
Cargo Claims and Complaint Handling
This course will provide you with the knowledge of the current crucial legal aspects of carriage of cargo by air for all industry stakeholders who are concerned with effective cargo claims handling and loss prevention.
Airline Business Diversification: Generating Ancillary Revenues
Learn how ancillary sales work, the impact on airline and distribution systems, and how to develop ancillary revenue.
State Safety Program (SSP) Fundamentals
Foundational knowledge of concepts related to a State Safety Program (SSP), including the core components of an SSP
Environmental Management System - Advanced
Learn how to develop risk mitigation plans and design compliance strategies.
Crew Resource Management (CRM) Implementation
Strategies to optimize your use of staff, equipment and procedures to prevent error at each phase of flight.
Customer Service: An Aviation Perspective
Develop an understanding of customer service; key skills to create lasting and satisfying relationships and how to deal with customer conflict resolution from an aviation perspective
Business Aviation Handling and Fixed-Base Operations, FBO
Learn best practices in commercial airline ground operations to build a profitable business model.
Passenger Proration - Fundamentals
Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization.
