My Training Account
IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, and have more than 50 years of experience at the heart of the industry.
Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.
Found 660 courses and diplomas
Classroom
Selling Leisure and Corporate Travel
Designed for travel industry professionals to provide an understanding of the global travel and tourism industry and how to manage key activities in leisure or corporate travel business.
Virtual classroom
Selling Leisure and Corporate Travel
Explore ways to reach new customer segments during the industry restart and sharpen your selling and marketing skills to increase your customer base.
Classroom
Selling Sustainable Travel Workshop: Tools and techniques for travel organizations
Assess environmental, social and economic impacts of your products and services and clarify customers’ questions about sustainability
Virtual classroom
Selling Sustainable Travel Workshop: Tools and techniques for travel organizations
Assess environmental, social and economic impacts of your products and services and clarify customers’ questions about sustainability
Self-study
Serving the Travel Customer
Gain essential strategies to ensure that the customer’s level of satisfaction will influence a purchase or repurchase decision.
Virtual classroom
SGHA for Line Maintenance
Learn how to use the IATA Standard Ground Handling Agreement to its fullest potential as a commercial agreement and services description document for line maintenance services
Classroom
SGHA for Line Maintenance
Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services.
Virtual classroom
SGHA Version 2023 & SLA Refresher
Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template
Classroom
SGHA Version 2023 & SLA Refresher
Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template
Classroom
SGHA-SLA and Effective Negotiation Behaviors
Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document.
