Incident / Accident Prevention and Investigation (LIVE virtual classroom)



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We also offer this course in-person at our Training Centers. Browse the CLASSROOM schedule to register

Did you know that in the past 5 years, 465 participants from 45 countries have taken this course with IATA?

About the course

4-day (20 hours) LIVE virtual classroom course

IATA Incident / Accident Prevention and Investigation  aviation training course

This course provides you with a practical understanding of the systems and tools that organizations have or should have in place that are intended to manage safety risk and reduce the occurrence of incidents and accidents. The course also provides you with knowledge and tools that can be used when assigned responsibilities associated with internal incident investigations.

Download the Outline

Course code: TCVG-16-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 20 hours to complete and be held over 4 consecutive days.
  • There will be 2 live interactive virtual classroom sessions per day, each session will be 150 minutes.
  • The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
  • Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.


  • You should have some prior knowledge of Aviation Safety Management and Quality Assurance Principles.
  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Next class

Incident / Accident Prevention and Investigation (LIVE virtual classroom)

Virtual Session EMEA (IATA)
7 - 10 October, 2024
Register before Sep 16, 2024 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 23 Sep
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 201565
USD 1,636
USD 2,132
USD 2,380
2 daily LIVE sessions:
  11:00-13:30 & 14:30-17:00 Geneva/Paris
  17:00-19:30 & 20:30-23:00 Beijing/Singapore
  13:00-15:30 & 16:30-19:00 Dubai
  5:00-7:30 & 8:30-11:00 Miami/Montreal
  9:00-11:30 & 12:30-15:00 UTC
Please note that these timings may be subject to change.

What you will learn

Upon completion of this course you will be able to:

  • Explain how aviation safety regulations are drafted and how compliance and quality assurance contribute to an organization’s safety performance
  • Outline the basics of SMS and Risk Management
  • Summarize human factors and organizational behavior and discuss the influence of culture
  • Establish differences between accident investigations and internal incident investigations
  • Explain how an internal incident investigation is conducted and the methodology for drafting a report
  • Outline the basics associated with an aircraft accident investigation

    Course content

    The key topics that are covered during this course include:

    • The link between aviation accidents and rule making
    • State accident investigation responsibilities especially Annex 13, 19 and ICAO Doc 9859
    • Importance of developing and maintaining comprehensive and effective internal policies and procedures
    • Importance of structured safety management in preventing incidents and accidents
    • Importance in understanding human factors, culture and organizational behavior in preventing incidents and accidents
    • Differences and similarities in internal incident investigations and state-controlled accident investigations
    • Initiating and conducting an internal incident investigation
    • Basic accident investigation procedures
    • Incident investigation report

    Who should attend

    This course is recommended for personnel involved in accident investigations from:

    • Civil aviation authorities
    • Airport authorities
    • Air navigation service providers
    • Aircraft maintenance organizations
    • Airlines

    Certificate awarded

    An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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