Cargo Business Foundation (LIVE virtual classroom)


Did you know that in the past 3 years, 54 participants from 31 countries have taken this course with IATA?

About

Are you starting out in the air cargo industry and want to gain valuable insights in the air cargo market and business fundamentals? Explore air cargo strategies, sales, market and competitor analysis especially in demanding times and help your company to tackle the current challenges. This one-day course delivered by an air cargo industry expert will give you a quick but profound insight to the cargo business fundamentals and direct you to a successful business recovery.

Download the Outline

Course code: TCGG-33-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 8 hours to complete and be held over 1 day.
  • There will be 2 live interactive virtual classroom sessions per day, each session will be 120 minutes.
  • The course will include live interactive virtual classroom sessions requiring your participation, multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos
  • Student performance will be based on an assessment

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training

Prerequisites

  • There are no prerequisites for this course
  • Recommended level is Entry-level
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Next class

Cargo Business Foundation (LIVE virtual classroom)

Virtual Session Asia (IATA)
24 February, 2022
Register before 03 Feb, 2022 to take advantage of the USD100 Early Bird discount. The price below includes this discount.
Please register by 10 Feb
All prices are before tax. Class no: 149175 English
Dev. Nations
USD 320
Member
USD 440
Regular
USD 500

Virtual Classroom Training Information

2 daily LIVE sessions:
  12:00-14:00 & 15:00-17:00 Beijing/Singapore
  8:00-10:00 & 11:00-13:00 Dubai
  5:00-7:00 & 8:00-10:00 Geneva/Paris
  4:00-6:00 & 7:00-9:00 UTC

5 additional classes are scheduled

Cargo Business Foundation (LIVE virtual classroom)

Virtual Session EMEA (IATA)
30 March, 2022
Register before 28 Dec, 2021 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 16 Mar
All prices are before tax. Class no: 149374 English
Dev. Nations
USD 336
Member
USD 432
Regular
USD 480

Virtual Classroom Training Information

2 daily LIVE sessions:
  15:00-17:00 & 18:00-20:00 Beijing/Singapore
  11:00-13:00 & 14:00-16:00 Dubai
  9:00-11:00 & 12:00-14:00 Geneva/Paris
  7:00-9:00 & 10:00-12:00 UTC

Cargo Business Foundation (LIVE virtual classroom)

Virtual Session Americas (IATA)
17 May, 2022
Register before 14 Feb, 2022 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 03 May
All prices are before tax. Class no: 148994 English
Dev. Nations
USD 336
Member
USD 432
Regular
USD 480

Virtual Classroom Training Information

2 daily LIVE sessions:
  10:30-12:30 & 13:30-15:30 Miami/Montreal
  16:30-18:30 & 19:30-21:30 Geneva/Paris
  18:30-20:30 & 21:30-23:30 Dubai
  14:30-16:30 & 17:30-19:30 UTC

Cargo Business Foundation (LIVE virtual classroom)

Virtual Session Asia (IATA)
10 August, 2022
Register before 10 May, 2022 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 27 Jul
All prices are before tax. Class no: 149176 English
Dev. Nations
USD 336
Member
USD 432
Regular
USD 480

Virtual Classroom Training Information

2 daily LIVE sessions:
  12:00-14:00 & 15:00-17:00 Beijing/Singapore
  8:00-10:00 & 11:00-13:00 Dubai
  6:00-8:00 & 9:00-11:00 Geneva/Paris
  4:00-6:00 & 7:00-9:00 UTC

Cargo Business Foundation (LIVE virtual classroom)

Virtual Session EMEA (IATA)
13 September, 2022
Register before 13 Jun, 2022 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 30 Aug
All prices are before tax. Class no: 149375 English
Dev. Nations
USD 336
Member
USD 432
Regular
USD 480

Virtual Classroom Training Information

2 daily LIVE sessions:
  15:00-17:00 & 18:00-20:00 Beijing/Singapore
  11:00-13:00 & 14:00-16:00 Dubai
  9:00-11:00 & 12:00-14:00 Geneva/Paris
  7:00-9:00 & 10:00-12:00 UTC

Cargo Business Foundation (LIVE virtual classroom)

Virtual Session Americas (IATA)
7 December, 2022
Register before 06 Sep, 2022 to take advantage of the 20% Early Bird discount*. The price below includes this discount. *Terms apply
Please register by 23 Nov
All prices are before tax. Class no: 148995 English
Dev. Nations
USD 336
Member
USD 432
Regular
USD 480

Virtual Classroom Training Information

2 daily LIVE sessions:
  10:30-12:30 & 13:30-15:30 Miami/Montreal
  16:30-18:30 & 19:30-21:30 Geneva/Paris
  19:30-21:30 & 22:30-0:30 Dubai
  15:30-17:30 & 18:30-20:30 UTC

What you will learn

Upon completing this course you will be able to:

  • Recognize the current developments in air cargo markets
  • Be familiar with successful strategies in crises and recovery periods
  • Discuss important sales and marketing guidelines during challenging times
  • Discover product management and pricing for urgently needed commodities
  • Differentiate Market and Competitor analysis and find out how to use them for quick business recovery
  • Relate the importance of customer service in difficult times

Course content

  • Introduction and overview of the air cargo market (incl. COVID-19) developments
  • Strategies for crisis times and recovery
  • Sales and marketing in stressful situations
  • Product management and pricing for urgently needed commodities
  • Market and competitor analysis during Corona Virus lockdown and afterwards
  • Customer service in difficult times

Who should attend

This course is recommended for:

  • New entrants to the air cargo industry
  • Employees from other areas to be deployed in air cargo sales or operations
  • Junior agents, interns, counter clerks, operations personnel

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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