Change Management with Interactive Simulation (classroom)

Did you know that in the past 2 years, 66 participants from 7 countries have taken this course with IATA?

4-day (32 hours) classroom course

In IATA’s Change Management with Interactive Simulation course, you will learn through serious play how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. You will discover why, in order to change people’s behavior, you must first influence their hearts, their minds, and their environment. Research from McKinsey and Company shows that 70% of all transformations fail or for the larger majority do not achieve their desired objectives. In many situations of change, tremendous focus is put on processes, tools and systems, while the people’s behavior aspect is left aside or is considered as an afterthought. Cultural resistance and skills silos create weak points and bottlenecks within an organization. The main way to achieve effective organizational resilience to change is through engaged and aligned employees and leadership. A transformational leadership culture is an ability to lead people through change and achieve bottom-up engagement.

Course Code: TALH-12

Course format

• This classroom course provides 4 days (32 hours) of instruction delivered by an official IATA Instructor.
• Take this course at an IATA Training Center, Regional Training Partner, or on-demand as in-house training.
• Student performance will be based on an assessment.

Prerequisites

• Participants are required to complete a questionnaire prior to the course describing their change project or issue, its impact and status.
• Recommended level is Intermediate and Advanced.
• The recommended level of language proficiency is ICAO Operational Level 4 or the equivalent for courses held in languages other than English.

How to register

• When you click the Register button, you will be directed to log in to your Training Account.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount.

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Upon completing this course you will be able to:

• Develop a transformational change strategy focusing on the people side of change
• Work with a simulation to identify key issues, create and implement a change plan
• Create buy-in and engagement for change readiness
• Develop a personalized change leadership development plan
• Obtain coaching on your change leadership style and strategy
• Recognize and adopt leadership behaviors to sustain and build change capabilities

The key topics that are covered during this course include:

• Characteristics of effective change teams
• Define the characteristics of a transformational change leader
• Coaching and personalized development plans
• Building a case for change
• Leveraging resistance to change

This course is recommended for:

• Managers
• HR managers
• Project managers
• Organizational development managers

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.