Change Management with Interactive Simulation (classroom)

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Did you know that in the past 3 years, 128 participants from 15 countries have taken this course with IATA?

About the course

4-day (32 hours) classroom course

IATA Change Management with Interactive Simulation aviation training course

In IATA’s Change Management with Interactive Simulation course, you will learn through serious play how to effectively lead and manage important organizational changes through proven methodology and experiential exercises. You will discover why, in order to change people’s behavior, you must first influence their hearts, their minds, and their environment. Research from McKinsey and Company shows that 70% of all transformations fail or for the larger majority do not achieve their desired objectives. In many situations of change, tremendous focus is put on processes, tools and systems, while the people’s behavior aspect is left aside or is considered as an afterthought. Cultural resistance and skills silos create weak points and bottlenecks within an organization. The main way to achieve effective organizational resilience to change is through engaged and aligned employees and leadership. A transformational leadership culture is an ability to lead people through change and achieve bottom-up engagement.

Download the Outline

Course Code: TALH-12

Course format

Prerequisites

  • Participants are required to complete a questionnaire prior to the course describing their change project or issue, its impact and status.
  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 or the equivalent for courses held in languages other than English.

How to register

In-house training

To arrange in-house training for your company, please complete the in-house training request form or contact the Training Specialist in your region.

Next class

Change Management with Interactive Simulation (classroom)

Canada, Montreal (IATA, ACCET Accredited)
13 - 16 May, 2025
Register before Feb 13, 2025 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 22 Apr
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 229519
English
USD 1,660
USD 2,136
Regular
USD 2,376

Find out more about our ACCET Accredited IATA Training Center in Montreal, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Montreal.

Accett

Please check if you are eligible to travel to Canada before you complete your registration.

Visas
Visa-exempt foreign nationals who fly to or transit through Canada will need an Electronic Travel Authorization (eTA). Exceptions include U.S. citizens and travelers with a valid visa. Do you need an eTA? Apply for your eTA (a CAD 7 fee applies). Please note that travelers or if you are booking for someone else, are responsible to request their visas through varying designated channels (consulates and/ or third party companies) in due time.

Discounts
A regional course fee (15% discount) is applied to course participants residing in Canada who attend classes at the Montreal Training Center. To claim the discount, enter YMQ-LOCAL in the promotional code field during your registration. The discount will be deducted automatically from the course price. These regional discounts will be applied in addition to any qualifying early bird promotion.

Taxes
As per the detailed procedure on our tax page, non-Canadian residents do not pay sales taxes if they advise us prior to their purchase.

Change Management with Interactive Simulation (classroom)

Switzerland, Geneva (IATA)
10 - 13 June, 2025
Register before Mar 10, 2025 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 20 May
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 230187
English
USD 1,660
USD 2,136
Regular
USD 2,376

Find out more about our IATA Training Center in Geneva, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Geneva.

Change Management with Interactive Simulation (classroom)

Singapore, Singapore (IATA)
9 - 12 September, 2025
Register before Mar 09, 2025 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 19 Aug
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 230519
English
USD 1,556
USD 2,003
Regular
USD 2,228

Find out more about our IATA Training Center in Singapore, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Singapore.

Change Management with Interactive Simulation (classroom)

Switzerland, Geneva (IATA)
24 - 27 November, 2025
Register before May 24, 2025 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 21 Oct
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 230186
English
USD 1,556
USD 2,003
Regular
USD 2,228

Find out more about our IATA Training Center in Geneva, including details about the Training Center, a map to help you find it, and a schedule of all the upcoming courses being held in Geneva.

What you will learn

Upon completing this course you will be able to:

  • Develop a transformational change strategy focusing on the people side of change
  • Work with a simulation to identify key issues, create and implement a change plan
  • Create buy-in and engagement for change readiness
  • Develop a personalized change leadership development plan
  • Obtain coaching on your change leadership style and strategy
  • Recognize and adopt leadership behaviors to sustain and build change capabilities

Course content

The key topics that are covered during this course include:

  • Characteristics of effective change teams
  • Define the characteristics of a transformational change leader
  • Coaching and personalized development plans
  • Building a case for change
  • Leveraging resistance to change

Who should attend

This course is recommended for:

  • Managers
  • HR managers
  • Project managers
  • Organizational development managers

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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