Dangerous Goods Regulations (DGR) for Passenger Handling Personnel - eLearning


For personnel listed in Appendix H 6.5 of the IATA DGR | Persons responsible for accepting passenger and crew baggage, managing aircraft boarding areas and other tasks involving direct passenger contacts at an airport

A safe and efficient air transport system is dependent on a competent workforce, meaning that you must be trained in the functions for which you are responsible – whether or not this is noted in your job title. IATA recognizes that this is best achieved through a Competency Based Training and Assessment approach (CBTA), and therefore this course has been designed following the new Dangerous Goods Training Guidelines on CBTA principles in the IATA DGR appendix H.

This interactive course will guide you in the tasks and responsibilities to ensure that you are competent to perform your job function in compliance with the provisions of the IATA Dangerous Goods Regulations (DGR) - appendix H 6.5 (Persons responsible for accepting passenger and crew baggage, managing aircraft boarding areas and other tasks involving direct passenger contacts at an airport), fulfil your dangerous goods training requirements and be in full compliance with the regulations.

IATA Dangerous Goods Regulations (DGR) for Passenger Handling Personnel aviation training course

Download the Outline

Course code: TCGG-37

Course format

  • This self-study e-learning course requires approximately 4 hours of study, to be completed within 6 months.
  • Student performance will be based on an examination. Please refer to the Exam Information below for more details.

Registration information

Important: Please note that if you are purchasing courses for more than one person, you must create a User Account for each individual. Registration and payment must be done through each User Account. You cannot use one User Account to purchase courses for multiple individuals. However, you may pay for multiple individuals by one credit card or bank transfer through each individual’s User Account. If you pay by bank transfer, please attach a copy of the bank transfer issued by the sender’s bank to each individual’s order.

Group discounts
Reduced prices are available for multiple purchases of this course. Please Contact us for more information


All locations
All availability
Course fee by user
USD 150

What you will learn

Upon completing this course you will have the skills to:

  • Identify and classify dangerous goods
  • Interpret hazard communication
  • Detect hidden dangerous goods in cargo and mail
  • Accept passenger and crew baggage
  • Explain the basic Emergency Response procedures

Course content

  • Understanding the basics of dangerous goods
  • Recognizing dangerous goods
  • Identifying forbidden and hidden dangerous goods
  • Apply operator’s requirements in acceptance of baggage
  • Report dangerous goods incidents and undeclared dangerous goods

Who should attend

This course is recommended for:

  • Airline, airport and ground handling passenger handling staff
  • Airline and airport staff at transfer desk
  • Operations managers and frontline supervisors of passengers handling

Certificate awarded

Upon successful completion of the exam, you will be awarded an e-Certificate available for you to print for your records.

Exam information

Please read the General Information on Self-study exams.

  • Exam Delivery Method: Non-supervised online-based exam. Exam can be taken any time at your convenience.
  • Exam Format: Multiple Choice questions
  • Number of questions: 30
  • Time Allowance: 75 minutes
  • Passing Grade: 80% correct answers
  • Number of exam attempts: 2

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