Air Cargo Management Diploma

4 courses to be completed in 3 years

The IATA Air Cargo Management Diploma is a dynamic and comprehensive training program designed to provide professionals with the essential skills and knowledge needed to thrive in the fast-paced world of air cargo. Over the course of four specialized courses, completed within three years, this diploma will equip you with the expertise to navigate the complexities of the air cargo industry and make strategic decisions that enhance both operational efficiency and market competitiveness. Throughout the program, you’ll delve into a variety of critical topics, from global industry trends and regulatory changes to optimizing customer service and improving operational efficiency. With insights from industry experts at leading airlines and freight forwarders, you’ll gain a 360°understanding of air cargo business fundamentals and learn how to adapt your strategy to meet the evolving needs of shippers and customers.

The program also covers key areas of air cargo management, including business strategy, marketing, and revenue management. You’ll learn to craft and implement effective marketing strategies, identify growth opportunities, and apply advanced revenue management techniques to optimize pricing and capacity. Ideal for cargo commercial managers, operations managers and freight forwarders, this diploma is designed to deepen your expertise and strengthen your leadership abilities in a highly competitive market. By the end of the program, you’ll be equipped with the tools to lead your organization toward success in the ever-evolving air cargo landscape.



Diploma code: DIPL-41

Upon completion of this diploma, you will be able to:

• Analyze the global cargo world to avoid strategic and operational mishandlings
• Reduce your operating costs and maintain optimum levels of customer service
• Capitalize on the changes within the cargo industry by researching and planning effectively
• Evaluate shippers' changing needs and how to adjust your business for immediate results
• Improve your competitive performance by acquiring exceptional management tool

Key topics

The key topics that are covered in this diploma include:

• Global industry trends and regulatory changes
• Optimizing customer service and improving operational efficiency
• Business strategy, marketing, and revenue management in air cargo
• Crafting and implementing effective marketing strategies
• Identifying growth opportunities and applying advanced revenue management techniques

This diploma is recommended for:

• Cargo commercial managers
• Cargo operations managers
• Freight forwarders
• Cargo agents

How to register

• This diploma program consists of 3 required courses and 2 elective course of your choice, all of which must be completed within 3 years.
• To begin working toward your diploma, go to each required and elective course page and register individually. You must complete all selected courses to be eligible for the diploma.
• Virtual classroom courses (when available for a specific course) are also recognized and accepted toward the completion of this diploma.

How to obtain your diploma

As you complete each course, it will be added to your training history found under My Training << Learn status << Completed. Once all the necessary courses are successfully completed, your diploma will be awarded and made available for download from your training profile.