Emergency Planning and Response for Airlines (LIVE virtual classroom)


About

This course is designed to give emergency response planning (ERP) managers and their deputies the know-how to prepare their airline for emergencies and crises, thus gaining respect and trust within the airlines Emergency Response Organization. Leaders and subject matter experts from various airline departments will learn how best to contribute to their airline’s ability and capacity to plan and respond to emergencies and crisis and to be recognized as reliable and supporting members of the airline’s crisis management team. Airline managerial staff will learn about the impacts of emergencies and crises on the airline as a whole. They will acquire the self-reliance and confidence needed to contribute and improve their department’s Emergency Response Plans (ERP) and define important elements of Business Continuity Planning.

Download the Outline

Course code: TALP-04-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 20 hours to complete and be held over 4 consecutive days.
  • There will be 1 live interactive virtual classroom session per day, each session will be 240 minutes.
  • The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos
  • Student performance will be based on an assessment

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training

Prerequisites

  • There are no prerequisites for this course
  • Recommended level is Intermediate
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Next class

Emergency Planning and Response for Airlines (LIVE virtual classroom)

Virtual Session Asia (IATA)
30 March - 2 April, 2021
Register before 30 Dec, 2020 for a 20% discount
Please register by 16 Mar
All prices are before tax. Class no: 130458 English
Dev. Nations
USD 1,736
Member
USD 2,232
Regular
USD 2,280

5 additional classes are scheduled

Emergency Planning and Response for Airlines (LIVE virtual classroom)

Virtual Session Asia (IATA)
15 - 18 June, 2021
Register before 17 Mar, 2021 for a 20% discount
Please register by 01 Jun
All prices are before tax. Class no: 130464 English
Dev. Nations
USD 1,736
Member
USD 2,232
Regular
USD 2,280

Emergency Planning and Response for Airlines (LIVE virtual classroom)

Virtual Session EMEA (IATA)
19 - 22 July, 2021
Register before 20 Apr, 2021 for a 20% discount
Please register by 05 Jul
All prices are before tax. Class no: 130514 English
Dev. Nations
USD 1,736
Member
USD 2,232
Regular
USD 2,280

Emergency Planning and Response for Airlines (LIVE virtual classroom)

Virtual Session Americas (IATA)
17 - 20 August, 2021
Register before 19 May, 2021 for a 20% discount
Please register by 03 Aug
All prices are before tax. Class no: 130438 English
Dev. Nations
USD 1,736
Member
USD 2,232
Regular
USD 2,280

Emergency Planning and Response for Airlines (LIVE virtual classroom)

Virtual Session EMEA (IATA)
11 - 14 October, 2021
Register before 13 Jul, 2021 for a 20% discount
Please register by 27 Sep
All prices are before tax. Class no: 130520 English
Dev. Nations
USD 1,736
Member
USD 2,232
Regular
USD 2,280

Emergency Planning and Response for Airlines (LIVE virtual classroom)

Virtual Session Asia (IATA)
26 - 29 October, 2021
Register before 28 Jul, 2021 for a 20% discount
Please register by 12 Oct
All prices are before tax. Class no: 130476 English
Dev. Nations
USD 1,736
Member
USD 2,232
Regular
USD 2,280

What you will learn

On completion of this course you will be able to:

  • Describe the fundamentals of emergency planning and response, and crisis management
  • Summarize the organization, network, regulatory framework and alarm concepts of ERP
  • List the cornerstones of an Emergency Response Organization (command and leadership, care, communication)
  • Identify key aspects of activities of stations and Go-teams
  • Draft an ERP and train your staff on emergency response and other crisis situations
  • Explain “Post Emergency” and “Business Continuity” planning

Course content

  • ERP organization and network
  • Regulations and best practices governing airline ERP
  • Emergency response coordination and leadership
  • Crisis communications
  • Finance and legal issues
  • Business Continuity Planning

Who should attend

This course is recommended for:

  • Emergency response planning managers and their deputies
  • Airline managerial staff
  • Departmental leaders and SMEs

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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