These topics and more are covered in greater detail in the following traditional classroom course:

About

Explore the fundamentals and principles of airline revenue management (RM) through a combination of theory and hands-on practice, and validate your learning using our sophisticated airline revenue management simulator. A special focus will be on revenue management during and after crises like the COVID-19 pandemic. The simulation exercises will immerse you into a realistic, risk-free environment where you will make decisions based on variables such as customer demand patterns (leisure vs. business travelers), individual RM system booking class hierarchy, and restricted and unrestricted fare structures. Your challenge is to optimize your revenue by analyzing KPIs generated in the simulator and take actions based on their evaluation.

Course code: TALM-54-VC

Course format

• The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
• The course will take you approximately 12 hours to complete, with time spent working with the simulation and be held over 3 consecutive days.
• There will be 2 live interactive virtual classroom sessions per day, each session will be 90 minutes.
• The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos
• Student performance will be based on an assessment

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training

Prerequisites

• There are no prerequisites for this course
• Recommended level is Entry-level
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• Register early and save up to 20%! Please read the Terms for the early bird discount. The discount will be calculated at the time of payment.
• To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Virtual venues

We schedule our virtual classroom courses through one of our 3 virtual venues:

• Virtual Session Americas (IATA)
  Virtual classroom sessions will begin at the earliest at 10 am and end no later than 8 pm (UTC-5)
  e.g. Seattle 07:00-17:00, Lima 09:00-19:00, Montreal 10:00-20:00, Buenos Aires 11:00-21:00, London 15:00-01:00
• Virtual Session Asia (IATA)
  Virtual classroom sessions will begin at the earliest at 10 am and end no later than 7 pm (UTC+8)
  e.g. Dubai 06:00-15:00, New Delhi 07:30-16:30, Beijing 10:00-19:00, Singapore 10:00-19:00, Sydney 12:00-21:00, Auckland 14:00-23:00
• Virtual Session EMEA (IATA)
  Virtual classroom sessions will begin at the earliest from 9 am and end no later than 6 pm (UTC+2)
  e.g. London 08:00-17:00, Geneva 09:00-18:00, Dubai: 11:00-20:00, New Delhi 12:30-21:30, Beijing 15:00-24:00, Singapore 15:00-24:00

For more information, please visit our page on virtual classroom timing or contact our Customer Portal

What you will learn

Upon completing this course you will be able to:

• Describe the fundamental RM methodologies
• Create fare structures
• Optimize revenue per flight
• Evaluate and choose the right revenue management alternatives
• Apply principles of performance monitoring to achieve revenue objectives
• Summarize demand characteristics
• Distinguish forecasting and optimization methodologies
• Track and monitor initiatives and policies

Course content

• Revenue management principles and processes
• Airline demand characteristics
• Airline pricing strategies
• Seat inventory control, determination of optimal seat allocations
• Revenue Management Systems: forecast and optimization; application and limitation of revenue management systems
• Revenue management performance measurement
• Reporting, KPIs and analytical methods
• The revenue management organization

Who should attend

This course is recommended for Airline and non-airline staff and specialists in:

• Revenue management and pricing
• Network planning, scheduling
• Reservations, sales, marketing and planning
• Finance

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.