Revenue Management Diploma

4 courses to be completed in 3 years

IATA offers a step by step approach to Revenue Management training. Learn how airlines optimize revenue management opportunities, apply financial analysis and modeling techniques, and resolve common problems faced by financial decision makers. Examine why airlines are launching multi-brand products to compete more cost-effectively in the marketplace, and how the development of profitable network fleet plans and an effective flight schedule benefit the revenue of an airline. Choose one (or more) courses that incorporate the IATA Revenue Management simulator, providing a combination of theory and hands-on practice to validate your learning using our sophisticated airline revenue management simulator.

Diploma code: DIPL-102

Upon completion of this diploma you will be able to:

• Summarize the fundamentals of revenue management
• Describe the development and effective deployment of revenue management tactics, policies and programs
• Analyze the characteristics of connecting traffic effect in a leg-based revenue management system
• Apply specific RM steering methodologies such as overbooking and decrementing
• Predict competitor behavior and develop counter strategies
• Analyze the methods for price-sensitive revenue management
• Identify key issues for implementation and calibration of revenue management systems

Key Topics

• Revenue management principles and process
• Airline demand characteristics
• Bid pricing vs. bucket control
• Overbooking and Denied Boarding
• Cancelations and Decrementing
• Introduction into connecting traffic principles
• Strengths and weaknesses of RM systems
• Spiral down effect in RM systems
• OnD forecasting
• OnD optimization
• Forecast influences
• Forecast accuracy KPIs
• Price sensitive revenue management
• Group revenue management
• NDC and dynamic pricing

• Revenue Management and pricing specialists
• Network planning, scheduling managers
• Reservations, sales, marketing managers
• Finance managers

Candidates must complete 2 Required courses and 2 Elective courses within three years.

A passing mark of 70% is required on all assignments and exams. A special distinction is awarded to candidates who obtain a distinction in all, or all but one, of all course exams and assignments that make up this Diploma.

How to obtain your diploma

1. Complete all 2 Required and 2 selected Elective courses that make up the Diploma, within 3 years.
2. Please contact us on our Customer Portal to request your diploma, stating the title of the diploma you are applying for and the list of courses you completed for that diploma.
3. IATA Training will issue your diploma upon verification of your eligibility.