Training Needs Assessment (LIVE virtual classroom)

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VIRTUAL CLASSROOM

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We also offer this course in-person at our Training Centers. Browse the CLASSROOM schedule to register

Did you know that in the past 5 years, 49 participants from 24 countries have taken this course with IATA?

About the course

3-day (18 hours) LIVE virtual classroom course

IATA Training Needs Assessment aviation training course

In this three-day course, we will explore all aspects of Training Needs Assessment so that you will be better equipped to respond effectively to requests from your supervisors, colleagues or peers when asked for performance improvement interventions. You will be armed with the tools and knowledge that will ensure that you can ask the right questions, find the answers to performance problems, and uncover opportunities for improvement. These skills will enable a more strategic approach to improving the overall performance at the individual, operational and organizational level.

Download the Outline

Course Code: TAPH-01-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 18 hours to complete and be held over 3 consecutive days.
  • There will be 2 live interactive virtual classroom sessions per day, each session will be 180 minutes.
  • The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
  • Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.

Prerequisites

  • Participants should have experience with Instructional Design and/or Instructional techniques.
  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Next class

Training Needs Assessment (LIVE virtual classroom)

Virtual Session EMEA (IATA)
18 - 20 March, 2025
Register before Dec 18, 2024 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 04 Mar
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 230442
English
USD 928
USD 1,192
Regular
USD 1,328

Training Needs Assessment (LIVE virtual classroom)

Virtual Session Asia (IATA)
6 - 8 May, 2025
Register before Nov 06, 2024 to take advantage of the 25% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 22 Apr
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 230126
English
USD 870
USD 1,118
Regular
USD 1,245

What you will learn

On completion of this course you will be able to:

  • Recognize the benefits to the organization in implementing a Training Needs Assessment in order to improve performance
  • Identify and explain the steps in the Training Needs Assessment process needed to identify performance gaps and their root cause
  • Identify and overcome the barriers and challenges when trying to implement a Training Needs Assessment
  • Identify issues/problems with performance, or opportunities to improve performance in your organization or work team
  • Determine when training is the appropriate response to a human performance problem or opportunity
  • Determine Return on Investment (ROI) and measure training effectiveness

Course content

The key topics that are covered during this course include:

  • Training Needs Assessment process
  • Performance gaps and their causes
  • Tools and techniques for Training Needs Assessment
  • Data analysis interviews
  • Barriers and challenges to Training Needs Assessment
  • Overcoming barriers and challenges to Training Needs Assessment
  • Training Needs Assessment blueprint

Who should attend

This course is recommended for:

  • HR managers
  • Training managers
  • Experienced instructors

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

What fascinated me most about the program is its emphasis on performance improvement as the ultimate end of training and development. I'm delighted to have participated in this program from which I learnt considerably. I strongly recommend this course to any manager serious enough about performance improvement and profitability in their organizations.

- Dr. Eric Kumkani , HOD, Corporate Development Centre, South African Airways , December 01, 2023

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