Training Needs Assessment (classroom)

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CLASSROOM

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You can also take this course online in a LIVE virtual classroom setting: GO TO THE LIVE VIRTUAL CLASSROOM OPTION

Did you know that in the past 3 years, 143 participants from 34 countries have taken this course with IATA?

About the course

3-day (24 hours) classroom course

In this three-day course, we will explore all aspects of Training Needs Assessment so that you will be better equipped to respond effectively to requests from your supervisors, colleagues or peers when asked for performance improvement interventions. You will be armed with the tools and knowledge that will ensure that you can ask the right questions, find the answers to performance problems and uncover opportunities for improvement. These skills will enable a more strategic approach to improving the overall performance at the individual, operational and organizational level.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Download the Outline

Course code: TAPH-01

Course format

  • This classroom course provides 3 days (24 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment.

Prerequisites

  • Participants should have experience with Instructional Design and/or Instructional Techniques.
  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.

Next class

Training Needs Assessment (classroom)

Belgium, Brussels (IATA)
19 - 21 April, 2023
Register before 17 Jan, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 29 Mar
All prices are before tax and include applicable discounts.
Class no: 171825
English
USD 1,232
USD 1,584
Regular
USD 1,760

2 additional classes are scheduled

Training Needs Assessment (classroom)

United States, Miami (IATA, ACCET Accredited)
23 - 25 August, 2023
Register before 23 May, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 02 Aug
All prices are before tax and include applicable discounts.
Class no: 172096
English
USD 1,232
USD 1,584
Regular
USD 1,760

Accett

The IATA Training Center in Miami is ACCET Accredited


A regional course discount (up to 10% discount) is available for classroom courses at IATA Training Centers in the Americas (excluding Canada).

To claim the discount, enter 'LatAmTraining' in the promotional code field during your registration. The discount will be deducted automatically from the course price. This discount will be applied in addition to any qualifying early bird promotion.

Miami Training Center Information

Training Needs Assessment (classroom)

Singapore, Singapore (IATA)
22 - 24 November, 2023
Register before 22 Aug, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 01 Nov
All prices are before tax and include applicable discounts.
Class no: 172568
English
USD 1,232
USD 1,584
Regular
USD 1,760

What you will learn

On completion of this course you will be able to:

  • Recognize the benefits to the organization in implementing a Training Needs Assessment in order to improve performance
  • Identify and explain the steps in the Training Needs Assessment process needed to identify performance gaps and their root cause
  • Identify and overcome the barriers and challenges when trying to implement a Training Needs Assessment
  • Identify issues/problems with performance, or opportunities to improve performance in your organization or work team
  • Determine when training is the appropriate response to a human performance problem or opportunity
  • Determine Return on Investment (ROI) and measure training effectiveness

Course content

The key topics that are covered during this course include:
  • Training Needs Assessment process
  • Performance gaps and their causes
  • Tools and techniques for Training Needs Assessment
  • Data analysis interviews
  • Barriers and challenges to Training Needs Assessment
  • Overcoming barriers and challenges to Training Needs Assessment
  • Training Needs Assessment blueprint

Activities

  • Case studies
  • Group exercises

Who should attend

This course is recommended for:

  • HR managers
  • Training managers
  • Experienced instructors

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

Testimonials

Testimonial

Dr. Eric Kumkani, HOD, Corporate Development Centre, South African Airways
What fascinated me most about the program is its emphasis on performance improvement as the ultimate end of training and development. I'm delighted to have participated in this program from which I learnt considerably. I strongly recommend this course to any manager serious enough about performance improvement and profitability in their organizations.

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