3-day (12 hours) LIVE virtual classroom course
IATA’s Human Factors in Aviation – Recurrent training refreshes essential human factors knowledge and strengthens its practical application in daily aviation operations. It enables you to update your understanding of human performance, communication, teamwork, and error management, while reinforcing behaviors that support operational safety and regulatory compliance. Aligned with current industry best practices, the course helps aviation professionals maintain situational awareness, improve decision-making, and contribute to a strong safety culture within their organization.
Course Code: SAC060VCEN02
Course format
- The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
- The course will take you approximately 12 hours to complete and be held over 3 consecutive days.
- There will be 2 live interactive virtual classroom sessions per day, each session will be 120 minutes.
- The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
- Student performance will be based on an assessment.
Technical requirements
Please verify your hardware, software and network to support your upcoming course with IATA Training.
Prerequisites
- Participants are encouraged to have completed the IATA Human Factors in Aviation course or an equivalent course.
- Recommended level is Intermediate and Advanced.
- The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.
How to register
To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.
Virtual venues
We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.
You can find the exact schedule of each class when you click the ‘Register’ button.
Upon completing this course, you will be able to:
- Review essential Human Factors principles and their relevance to current aviation operations
- Update knowledge of key human performance issues using recent examples and operational lessons learned
- Reinforce the application of Human Factors knowledge to daily operational tasks, communication, and teamwork
- Evaluate common Human Factors challenges and identify strategies to manage them effectively in routine and non-routine situations
- Apply refreshed Human Factors practices to support safety reporting, risk mitigation, and investigation activities
- Enhance awareness of personal and team behaviours that influence
The key topics that are covered during this course include:
- Human Factors concepts including the Swiss Cheese Model and the interaction between barriers at different system levels
- Organizational influences on safety and human performance
- Workplace factors including procedures, checklists, communication flows, workload, fatigue and stress, with a focus on practical strategies for safe daily operations
- Human performance and limitations including knowledge on attention, information processing, situational awareness, decision-making, and Human-AI interaction in modern aviation
- CRM, TEM, and other safety barriers that help prevent, detect, and manage error in flight operations, ATC, and cabin environments
This course is recommended for:
- All aviation roles especially safety-critical ones
- Pilots, flight crew, airline managers and operational staff
- Air traffic controllers and ANSP management
- Civil Aviation Authority, and aircraft maintenance staff
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.
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