My Training Account
Need Help?
"How to" videos explaining how to create and access your IATA Training account, and how to register and complete a course
Need Help?
Welcome to our FAQ videos page, where you’ll find easy-to-understand, helpful videos covering a wide range of topics. Whether you’re new or experienced, this resource is designed to quickly guide you through any questions or challenges you may have.
How do I create and log in to my account?
How do I register for a course?
What options do I have to manage my course?
Where do I go to clear my cache?
Preparing for your IATA Training OERS exam
Not able to access YouTube? No problem!
You can also find the following FAQ videos on YouKu:
- IATA Training | How to purchase an IATA Training course
- IATA Training | How to set up your IATA Training profile
- IATA Training | How to enrol for an IATA Training course using a token
- IATA Training | How to complete course prerequisite checks (where needed)
- IATA Training | How to access the Training platform
- IATA Training | How to find your course information and resources
- IATA Training | How to access your IATA Training invoice
- IATA Training | How to cancel a training course
- IATA Training | How to take your online exam for classroom courses
- IATA Training | How to download your IATA Training certificate
- IATA Training | How to view your messages from IATA Training
- IATA Training | How to clear your cache on Google Chrome browser
- IATA Training | How to clear your cache on Microsoft Edge browser
- IATA Training | How to clear your cache on Firefox browser
Online Exams with Remote Supervision
- IATA Training | How to schedule an IATA Training OERS exam
- IATA Training | How to prepare your computer for your OERS Exam
- IATA Training | How to log in for your Online Exam with Remote Supervision (OERS)
- IATA Training | How to get tech support during your OERS Exam
- IATA Training | How to reschedule an IATA Training OERS exam
