Need Help?
"How to" videos explaining how to create and access your IATA Training account, and how to register and complete a course
Need Help?
Welcome to our FAQ videos page, where you’ll find easy-to-understand, helpful videos covering a wide range of topics. Whether you’re new or experienced, this resource is designed to quickly guide you through any questions or challenges you may have.
Preparing for your IATA Training OERS exam
Not able to access YouTube? No problem!
The following FAQ videos are also available on YouKu:
- IATA Training | How to purchase an IATA Training course
- IATA Training | How to set up your IATA Training profile
- IATA Training | How to enrol for an IATA Training course using a token
- IATA Training | How to complete course prerequisite checks (where needed)
- IATA Training | How to access the Training platform
- IATA Training | How to find your course information and resources
- IATA Training | How to access your IATA Training invoice
- IATA Training | How to cancel a training course
- IATA Training | How to take your online exam for classroom courses
- IATA Training | How to download your IATA Training certificate
- IATA Training | How to view your messages from IATA Training
- IATA Training | How to clear your cache on Google Chrome browser
- IATA Training | How to clear your cache on Microsoft Edge browser
- IATA Training | How to clear your cache on Firefox browser
Online Exams with Remote Supervision
- IATA Training | How to schedule an IATA Training OERS exam
- IATA Training | How to prepare your computer for your OERS Exam
- IATA Training | How to log in for your Online Exam with Remote Supervision (OERS)
- IATA Training | How to get tech support during your OERS Exam
- IATA Training | How to reschedule an IATA Training OERS exam