Safety, efficiency, cost-effectiveness
Focusing on business management, air traffic management, AIS, safety, technology and change management.

Air Navigation Service Providers (ANSP) are not only responsible for providing safe, efficient and cost-effective air navigation services to airspace users in compliance with state regulations, but also for managing high-performance businesses.

There is increasing competition between ANSPs and pressure to improve safety and services, reduce costs and work in close coordination with airlines, neighboring states and other stakeholders. This collection of courses will help you respond to all of these demands.


Use the filters to find courses and diplomas that will help you get ahead in your career

Found 59 courses and diplomas

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Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers (LIVE virtual classroom)

Implement quality management, improve customer service and safety: for Civil Aviation Authorities and Air Navigation Service Providers.

  • English
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Quality Management Systems (QMS) for Civil Aviation Authorities (CAA) and Air Navigation Service (ANS) Providers (classroom)

Implement quality management, improve customer service and safety: for Civil Aviation Authorities and Air Navigation Service Providers.

  • English
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Safety (SMS) and Quality Management (QMS) Processes in Civil Aviation (classroom)

Learn how to build a management system that integrates safety, quality and risk processes for all aviation operations.

  • English
  • Español
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Safety Management System (SMS) for ANS Providers (LIVE Virtual Classroom)

Build on an existing core level of knowledge in SMS

  • English
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Safety Management System (SMS) for ANS Providers (classroom)

Build on an existing core level of knowledge in SMS

  • English
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Safety Management Systems (SMS) for Civil Aviation (LIVE virtual classroom)

This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO.

  • English
  • Español
  • Français
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Safety Management Systems (SMS) for Civil Aviation (classroom)

This course provides the fundamentals of how to systematically manage safety in civil aviation using the Safety Management System concept developed by ICAO.

  • English
  • Español
  • Français
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State Safety Program (SSP) Implementation (LIVE virtual classroom)

Develop, implement and maintain a State Safety Program (SSP) in compliance with the relevant ICAO Standards and Recommended Practices (SARPs)

  • English
  • Español
  • Français
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State Safety Program (SSP) Implementation (classroom)

Develop, implement and maintain a State Safety Program (SSP) in compliance with the relevant ICAO Standards and Recommended Practices (SARPs)

  • English
  • Español
  • Français
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System Wide Information Management (SWIM) (classroom)

Review the standards, infrastructure, governance and implementation that enable the management and exchange of Air Traffic Management-related information.

  • English
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System Wide Information Management Fundamentals (e-learning)

Foundational knowledge of the ICAO concept of System Wide Information Management (SWIM) and its associated applications

  • English