Safety, efficiency, cost-effectiveness
Focusing on business management, air traffic management, AIS, safety, technology and change management.

Air Navigation Service Providers (ANSP) are not only responsible for providing safe, efficient and cost-effective air navigation services to airspace users in compliance with state regulations, but also for managing high-performance businesses.

There is increasing competition between ANSPs and pressure to improve safety and services, reduce costs and work in close coordination with airlines, neighboring states and other stakeholders. This collection of courses will help you respond to all of these demands.


Use the filters to find courses and diplomas that will help you get ahead in your career

Found 59 courses and diplomas

VirtualClassroom.svg Virtual classroom

Fatigue Risk Management Systems (FRMS) for ANS Providers (LIVE virtual classroom)

Become familiar with fatigue risk management systems (FRMS) applicable to Air Traffic Management (ATM)

  • English
e-learning.svg E-LEARNING

Global Reporting Format (GRF) for Runway Surface Conditions - Air Navigation Service Providers (e-learning)

Get to know the fundamental changes in the new reporting system related to the introduction of Runway Condition Code (RWYCC).

  • English
PartnerTaught.svg Partner-taught or self-study

Human Factors and Safety Management Fundamentals (partner-taught or self-study)

Providing you with the principles of Human Factors and Safety Management Fundamentals and the necessary knowledge to foster and promote a positive safety culture within your organization

  • English
Classroom.svg Classroom

Human Factors in Aviation (classroom)

Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course.

  • English
  • Español
  • Italiano
VirtualClassroom.svg Virtual classroom

Human Factors in Aviation (LIVE virtual classroom)

Gain a comprehensive overview of the effect and management of human factors in aviation with this foundation course.

  • English
  • Español
  • Italiano
VirtualClassroom.svg Virtual classroom

Incident / Accident Prevention and Investigation (LIVE virtual classroom)

Learn aviation incident and accident investigation requirements, techniques and working practices. Acquire a structured approach to managing safety to prevent incidents and accidents.

  • English
Classroom.svg Classroom

Incident / Accident Prevention and Investigation (classroom)

Learn aviation incident and accident investigation requirements, techniques and working practices. Acquire a structured approach to managing safety to prevent incidents and accidents.

  • English
Classroom.svg Classroom

Integrated Aviation Management System - IAMS (classroom)

Learn how to use a system of systems approach to aviation safety, quality, risk and business management.

  • English
Classroom.svg Classroom

Leadership Development and Succession Planning (classroom)

Lead talent development and plan the succession for the sustainability of your organization.

  • English
VirtualClassroom.svg Virtual classroom

Leadership Development and Succession Planning (LIVE virtual classroom)

This course will help prepare an effective manager to become a successful leader.

  • English
Classroom.svg Classroom

Legal and Financial Issues for Air Navigation Service Providers (classroom)

Understand the impact of state rights and obligations, charging policy, facilities financing, management and control on your air navigation services.

  • English
Classroom.svg Classroom

Management of Air Navigation Services (classroom)

Gain a solid knowledge of modern ANSP business management practices that will help you guide your organization to success.

  • English
  • Español
Classroom.svg Classroom

Management of Aviation Quality and Service (classroom)

Learn how to manage aviation quality with a process-driven approach. Increase customer satisfaction and safety by following industry best practices.

  • English
  • Español
Classroom.svg Classroom

Managing the Safety Oversight Function (classroom)

Understand safety oversight in civil aviation and review the evolving role of the ICAO Universal Safety Oversight Program (USOAP).

  • English
  • Español
VirtualClassroom.svg Virtual classroom

Operational Risk Management (ORM) for CAAs and ANSPs (LIVE virtual classroom)

Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process.

  • English
  • Français
Classroom.svg Classroom

Operational Risk Management (ORM) for CAAs and ANSPs (classroom)

Apply the latest in risk management to everyday aviation operations across the organization at every level of the decision-making process.

  • English
  • Français
e-learning.svg E-LEARNING

Overview of the Air Transportation System (e-learning)

An overview of the air transportation system, illustrating the interdependence among its components: airlines, airports, civil aviation authorities and air navigation services

  • English
Classroom.svg Classroom

Performance-Based Navigation (PBN) I (classroom)

Gain an overview of the history of the PBN concept, GNSS theory, Area Navigation (RNAV), RNP, and airspace planning and design.

  • English
  • Español
Classroom.svg Classroom

Performance-Based Navigation (PBN) II (classroom)

Understand the implementation and approval processes for PBN navigation specifications from the points of view of States, Civil Aviation Authorities, Air Navigation Service Providers and aircraft operators.

  • English
Classroom.svg Classroom

Planning and Strategic Direction in Civil Aviation (classroom)

Sharpen your skills in civil aviation strategic management, master planning and operational planning.

  • English
  • Español
VirtualClassroom.svg Virtual classroom

Project Management Essentials (LIVE virtual classroom)

Learn how to apply essential project management concepts, how to deal with changes and challenges, and the impact of your decisions based on project outcomes.

  • English
Classroom.svg Classroom

Project Management Essentials (classroom)

This course will teach you the fundamentals of project management.

  • English
Diploma.svg Diploma

Quality Management for Civil Aviation Authorities and Air Navigation Service Providers Diploma

Gain the necessary knowledge and skills needed to implement a quality management system in your organization. Use quality assurance and control processes to achieve consistent quality and improve customer service.

  • English
  • Español