My Training Account
The airline industry is becoming increasingly complex with new commercial opportunities and challenges stemming from systems and technologies, evolving customer profile and preferences, increasing competition and new business models, progression of digital and analytical capabilities, shifting macro and regional variabilities, growing middle class and rising propensity for travel.
IATA Training utilizes industry-leading training to forge a strong performance for the industry. In addition to face-to-face sessions, the training courses are available as cost-effective LIVE virtual classroom courses or e-learning. Our course participants range from airline and airport veterans, to newcomers to the aviation eco-system as well as aspiring future aviation business leaders.
Found 140 courses and diplomas
E-LEARNING
Airline Customer Service Fundamentals
Upskill and learn new skills to deliver on business objectives to meet the increased expectations of airline customers
Classroom
Airline Distribution Strategies and e-Commerce
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes.
Virtual classroom
Airline Leading Practices and Cost Reduction Strategies
learn how to maximize revenues through strategic segmentation, monetizing key units and products, among others in order to optimize profitability and returns.
- Español
- English
Classroom
Airline Leading Practices and Cost Reduction Strategies
Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization.
- Español
- English
Diploma
Airline Management Diploma
Master airline management with the IATA Airline Management Diploma. Gain strategic skills, hands-on simulation experience, and expertise in operations, planning, and decision-making for a dynamic aviation career.
Classroom
Airline Marketing
Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels.
Diploma
Airline Operations Diploma
Become a leader in airline and ground operations with the IATA Airline Operations Diploma. Gain expertise in flight operations, emergency response, and contract management through hands-on training and simulation.
Classroom
Airline Partnerships: Legal and Commercial Considerations
Learn how airline partnerships work and how cooperative agreements shape operations, connectivity, and the passenger experience.
Virtual classroom
Airline Partnerships: Legal and Commercial Considerations
Learn how airline partnerships work and how cooperative agreements shape operations, connectivity, and the passenger experience.
Diploma
Airline Quality Management Diploma
Master Quality Management in airlines with the IATA Diploma in Airline Quality Management. Learn to design, implement, and audit effective QMS to ensure compliance and drive continuous improvement.
