My Training Account
The airline industry is becoming increasingly complex with new commercial opportunities and challenges stemming from systems and technologies, evolving customer profile and preferences, increasing competition and new business models, progression of digital and analytical capabilities, shifting macro and regional variabilities, growing middle class and rising propensity for travel.
IATA Training utilizes industry-leading training to forge a strong performance for the industry. In addition to face-to-face sessions, the training courses are available as cost-effective LIVE virtual classroom courses or e-learning. Our course participants range from airline and airport veterans, to newcomers to the aviation eco-system as well as aspiring future aviation business leaders.
Found 108 courses and diplomas
Classroom
Airline Marketing
Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels.
Self-study
Airline Revenue Management
Discover the techniques applied by airlines to derive revenue from seat sales to maximize profitability.
Self-study
Airline Revenue Management for the Leadership & Management Training Program
Discover the techniques applied by airlines to derive revenue from seat sales to maximize profitability.
Virtual classroom
Airline Sales Skills
Deliver improved airline sales performance by actively exploring new opportunities and maximizing current performance.
Classroom
Airline Sales Skills
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques.
Virtual classroom
Airport Slot Coordination: Policy and Regulation
Develop a better and balanced understanding of the challenges that the aviation industry faces as a result of insufficient airport infrastructure across all regions of the world.
Classroom
Airport Slot Coordination: Policy and Regulation
Develop a better and balanced understanding of the challenges that the aviation industry faces as a result of insufficient airport infrastructure across all regions of the world.
Classroom
Airport Slot Management and Coordination
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators.
Virtual classroom
Airport Slot Management and Coordination
Learn how to apply the standard communication procedures from IATA's Standard Schedules Information Manual (SSIM) to messages between airlines and slot coordinators.
Diploma
Airport Strategic Management Diploma
Advance your career with the IATA Airport Strategic Management Diploma. Develop strategic, operational, and business skills to lead sustainable airport growth and manage complex airport operations.
