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These courses provide beginner to advanced training on using the IATA BSP, global distribution systems and other fare calculation procedures.
Digital courses
Supporting the industry during the COVID-19 pandemic we have extended our course offering by introducing live virtual classes for some of our classroom courses.
Classroom schedule
See the schedule of Fares and Ticketing classroom training courses
Found 35 courses and diplomas
Advanced Skills in Journey Pricing and Ticketing
Gain confidence in pricing more complex journeys that apply exceptions to standard pricing principles.
- English
- Course
Agency Debit Memo (ADM) Prevention Workshop (Classroom, 3 days)
Equip yourself with knowledge of key industry standards published in IATA Composite and Passenger Services Resolutions to avoid costly mistakes.
- English
- Course
BSP Agent Billing Reports and Procedures (e-learning)
Learn about the Agent reporting process in the Billing and Settlement Plan (BSP) and how to interpret billing reports.
- English
- Course
BSP Agent Remittance Procedures (e-learning)
Examine the Agent Remittance process of the Billing and Settlement Plan (BSP), including the reporting calendar and debt identification.
- English
- Course
BSP Essentials for Travel Agents (e-learning)
Improve your understanding of settlement services and financial transactions between travel agents and airlines.
- English
- Course
BSP Essentials for Travel Agents: Final Examination (e-learning)
Demonstrate your knowledge of the Billing and Settlement Plan (BSP) for travel agents and earn an internationally recognized certificate.
- English
- Course
BSP Standard Documents and Procedures (e-learning)
Minimize costs through a better understanding of ticketing authority and the traffic documents used in BSP.
- English
- Course
Destination Geography (e-learning)
Gain confidence in your ability to sell destinations, answer common questions asked by travel customers and provide valuable advice that customers are willing to pay for.
- English
- Course
Foundation in Travel and Tourism Diploma
Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements.
- English
- Diploma
Foundation in Travel and Tourism with Amadeus course
Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.
- English
- Course
Foundation in Travel and Tourism with Amadeus for the Leadership & Management Training Program
Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor.
- English
- Course
Foundation in Travel and Tourism with Galileo course
Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.
- English
- Course
Foundation in Travel and Tourism with Galileo for the Leadership & Management Training Program
Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor.
- English
- Course
Foundation in Travel and Tourism with Sabre course
Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.
- English
- Course
Foundation in Travel and Tourism with Sabre for the Leadership & Management Training Program Course
Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.
- English
- Course
Fundamental Skills in Journey Pricing and Ticketing
Learn the language of fare construction and fare rules so you provide your customers with the best advice and the lowest fare for their air itinerary.
- English
- Course
Global Distribution Systems Fares and Ticketing - AMADEUS
Explore and interpret Global Distribution Systems Fares (GDS) by using mileage system pricing.
- English
- Course
Global Distribution Systems Fares and Ticketing - SABRE
Explore and interpret Global Distribution Systems Fares (GDS) by using mileage system pricing.
- English
- Course
Global Distribution Systems Fares and Ticketing - GALILEO
Explore and interpret Global Distribution Systems Fares (GDS) by using mileage system pricing
- English
- Course
Introduction to the BSP System and Language (e-learning)
Learn how the IATA Billing and Settlement Plan (BSP) works and how it benefits a travel agency.
- English
- Course
Passenger Fares and Ticketing - Advanced (Classroom, 10 days)
Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units.
- English
- Course
Passenger Fares and Ticketing - Basic (Classroom, 5 days)
Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible.
Passenger Fares and Ticketing - Intermediate (LIVE virtual classroom)
Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.
- English
- Course
Passenger Proration - Advanced (Classroom, 5 days)
Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P).
- English
- Course
