​These courses provide beginner to advanced training on using the IATA BSP, global distribution systems and other fare calculation procedures.

Digital courses

Supporting the industry during the COVID-19 pandemic we have extended our course offering by introducing live virtual classes for some of our classroom courses.

Classroom schedule

See the schedule of Fares and Ticketing classroom training courses

 

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Found 36 courses and diplomas

Advanced Skills in Journey Pricing and Ticketing

Gain confidence in pricing more complex journeys that apply exceptions to standard pricing principles.

  • English
  • Course

Agency Debit Memo (ADM) Prevention Workshop (Classroom, 3 days)

Equip yourself with knowledge of key industry standards published in IATA Composite and Passenger Services Resolutions to avoid costly mistakes.

  • English
  • Course

BSP Agent Billing Reports and Procedures - eLearning

Learn about the Agent reporting process in the Billing and Settlement Plan (BSP) and how to interpret billing reports.

  • English
  • Course

BSP Agent Remittance Procedures - eLearning

Examine the Agent Remittance process of the Billing and Settlement Plan (BSP), including the reporting calendar and debt identification.

  • English
  • Course

BSP Essentials for Travel Agents - eLearning

Improve your understanding of settlement services and financial transactions between travel agents and airlines.

  • English
  • Course

BSP Essentials for Travel Agents: Final Examination - eLearning

Demonstrate your knowledge of the Billing and Settlement Plan (BSP) for travel agents and earn an internationally recognized certificate.

  • English
  • Course

BSP Standard Documents and Procedures - eLearning

Minimize costs through a better understanding of ticketing authority and the traffic documents used in BSP.

  • English
  • Course

CASS and CASSlink Workshop (Classroom, 1 day)

Learn more about local IATA Cargo Account Settlement System (CASS) and Governance

  • English
  • Course

Destination Geography - eLearning

Gain confidence in your ability to sell destinations, answer common questions asked by travel customers and provide valuable advice that customers are willing to pay for.

  • English
  • Course

Foundation in Travel and Tourism Diploma

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional. Provide advice on flight, accommodation and tour products, and how to ensure travelers fulfill necessary travel requirements.

  • English
  • Diploma

Foundation in Travel and Tourism with Amadeus Course

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.

  • English
  • Course

Foundation in Travel and Tourism with Amadeus for the Leadership & Management Training Program

Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor.

  • English
  • Course

Foundation in Travel and Tourism with Galileo Course

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.

  • English
  • Course

Foundation in Travel and Tourism with Galileo for the Leadership & Management Training Program

Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor.

  • English
  • Course

Foundation in Travel and Tourism with Sabre Course

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.

  • English
  • Course

Foundation in Travel and Tourism with Sabre for the Leadership & Management Training Program

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.

  • English
  • Course

Fundamental Skills in Journey Pricing and Ticketing

Learn the language of fare construction and fare rules so you provide your customers with the best advice and the lowest fare for their air itinerary.

  • English
  • Course

Global Distribution Systems Fares and Ticketing - SABRE

Explore and interpret Global Distribution Systems Fares (GDS) by using mileage system pricing.

  • English
  • Course

Global Distribution Systems Fares and Ticketing - AMADEUS

Explore and interpret Global Distribution Systems Fares (GDS) by using mileage system pricing.

  • English
  • Course

Global Distribution Systems Fares and Ticketing - GALILEO

Explore and interpret Global Distribution Systems Fares (GDS) by using mileage system pricing

  • English
  • Course

Introduction to the BSP System and Language - eLearning - English

Learn how the IATA Billing and Settlement Plan (BSP) works and how it benefits a travel agency.

  • English
  • Course

Passenger Fares and Ticketing - Advanced (Classroom, 10 days)

Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units.

  • English
  • Course

Passenger Fares and Ticketing - Basic (Classroom, 5 days)

Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible.

  • English
  • Español
  • Course

Passenger Fares and Ticketing - Intermediate - Virtual

Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.

  • English
  • Course