Over 200 million people work in the travel and tourism industry worldwide. Our travel and tourism training is designed to give you the skills and knowledge to maximize career opportunities in this rapidly expanding industry.
From entry-level travel agent basics to senior management for agencies or tour operations, each course leads to an IATA qualification, recognized internationally by the travel industry.
Found 31 courses and diplomas
Accounting and Financial Management for Travel Agencies (e-learning)
Learn to speak accounting language, grasp accounting principles and interpret financial statements to assess and steer your business.
Advanced Skills in Journey Pricing and Ticketing (partner-taught or self-study)
Gain confidence in pricing more complex journeys that apply exceptions to standard pricing principles.
Assisting Travelers with Special Needs (partner-taught or self-study)
Identify customers who may have special travel needs and require non-emergency special services, support or accommodation from suppliers
BSP Agent Billing Reports and Procedures (e-learning)
Learn about the Agent reporting process in the Billing and Settlement Plan (BSP) and how to interpret billing reports.
BSP Agent Remittance Procedures (e-learning)
Examine the Agent Remittance process of the Billing and Settlement Plan (BSP), including the reporting calendar and debt identification.
BSP Essentials for Travel Agents (e-learning)
Improve your understanding of settlement services and financial transactions between travel agents and airlines.
BSP Essentials for Travel Agents: Final Examination (e-learning)
Demonstrate your knowledge of the Billing and Settlement Plan (BSP) for travel agents and earn an internationally recognized certificate.
BSP Standard Documents and Procedures (e-learning)
Minimize costs through a better understanding of ticketing authority and the traffic documents used in BSP.
Destination Geography (e-learning)
Gain confidence in your ability to sell destinations, answer common questions asked by travel customers and provide valuable advice that customers are willing to pay for.
Distribution and Airline Retailing with NDC (e-learning)
Delivered in media-rich and interactive animation, this course is a journey that begins by comparing existing direct and indirect air distribution channels.