Over 200 million people work in the travel and tourism industry worldwide. Our travel and tourism training is designed to give you the skills and knowledge to maximize career opportunities in this rapidly expanding industry.

From entry-level travel agent basics to senior management for agencies or tour operations, each course leads to an IATA qualification, recognized internationally by the travel industry. ​

Search courses and diplomas

Found 54 courses and diplomas

Accounting and Financial Management for Travel Agencies - E-Learning - English

Learn to speak accounting language, grasp accounting principles and interpret financial statements to assess and steer your business.

  • English
  • Course

Advanced Skills in Journey Pricing and Ticketing

Gain confidence in pricing more complex journeys that apply exceptions to standard pricing principles.

  • English
  • Course

Agency Debit Memo (ADM) Prevention Workshop (Classroom, 3 days)

Equip yourself with knowledge of key industry standards published in IATA Composite and Passenger Services Resolutions to avoid costly mistakes.

  • English
  • Course

Assisting Travelers with Special Needs

Identify customers who may have special travel needs and require non-emergency special services, support or accommodation from suppliers

  • English
  • Course

BSP Agent Billing Reports and Procedures - E-Learning - English

Learn about the Agent reporting process in the Billing and Settlement Plan (BSP) and how to interpret billing reports.

  • English
  • Course

BSP Agent Remittance Procedures - E-Learning - English

Examine the Agent Remittance process of the Billing and Settlement Plan (BSP), including the reporting calendar and debt identification.

  • English
  • Course

BSP and BSPLink Workshop for Airlines (Classroom)

Designed for airlines to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance

  • English
  • Course

BSP and BSPLink Training for Travel Agents (Classroom)

Designed for IATA Accredited Travel Agents, learn more about local IATA Billing and Settlement Procedures (BSP) and Governance,

  • Deutsche
  • English
  • Course

BSP Essentials for Travel Agents - E-Learning - English

Improve your understanding of settlement services and financial transactions between travel agents and airlines.

  • English
  • Course

BSP Essentials for Travel Agents: Final Examination - E-Learning - English

Demonstrate your knowledge of the Billing and Settlement Plan (BSP) for travel agents and earn an internationally recognized certificate.

  • English
  • Course

BSP Standard Documents and Procedures - E-Learning - English

Minimize costs through a better understanding of ticketing authority and the traffic documents used in BSP.

  • English
  • Course

Card Payment Policies and Fraud Prevention (Classroom, 3 days)

Understand credit card transactions and fraud prevention.

  • English
  • Course

Destination Geography - E-Learning - English

Gain confidence in your ability to sell destinations, answer common questions asked by travel customers and provide valuable advice that customers are willing to pay for.

  • English
  • Course

Distribution and Airline Retailing with NDC - E-Learning - English

Delivered in media-rich and interactive animation, this course is a journey that begins by comparing existing direct and indirect air distribution channels.

  • English
  • Course

Foundation in Travel and Tourism Diploma

Diploma Requirements IATA will award this Diploma to those who successfully complete one of the elective courses below.A candidate must achieve a passing mark of 70% on any course exam. To achieve distinction, a candidate must obtain 85%.

  • English
  • Diploma

Foundation in Travel and Tourism with Amadeus

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.

  • English
  • Course

Foundation in Travel and Tourism with Amadeus for the Leadership & Management Training Program

Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor.

  • English
  • Course

Foundation in Travel and Tourism with Galileo

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.

  • English
  • Course

Foundation in Travel and Tourism with Galileo for the Leadership & Management Training Program

Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor.

  • English
  • Course

Foundation in Travel and Tourism with Sabre

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.

  • English
  • Course

Foundation in Travel and Tourism with Sabre for the Leadership & Management Training Program

Acquire essential knowledge and skills to work in the travel and tourism industry and become an effective travel professional.

  • English
  • Course

Fundamental Skills in Journey Pricing and Ticketing

Learn the language of fare construction and fare rules so you provide your customers with the best advice and the lowest fare for their air itinerary.

  • English
  • Français
  • Course

Geography in Travel Planning - E-Learning - English

Study world geography and time zones to better advise clients.

  • English
  • Course

Global Distribution Systems Fares and Ticketing - GALILEO

Explore and interpret Global Distribution Systems Fares (GDS) by using mileage system pricing

  • English
  • Course