Over 200 million people work in the travel and tourism industry worldwide. Our travel and tourism training is designed to give you the skills and knowledge to maximize career opportunities in this rapidly expanding industry.

From entry-level travel agent basics to senior management for agencies or tour operations, each course leads to an IATA qualification, recognized internationally by the travel industry. ​

Search courses and diplomas

Found 52 courses and diplomas

Global Distribution Systems Fares and Ticketing - SABRE - Internet/

Explore and interpret Global Distribution Systems Fares (GDS) by using mileage system pricing.

  • English
  • Course

Global Distribution Systems Fares and Ticketing - AMADEUS - Internet/

Explore and interpret Global Distribution Systems Fares (GDS) by using mileage system pricing.

  • English
  • Course

Integrated Approach to Passenger Revenue Accounting and Control (Classroom, 5 days)

Protect your revenue and increase productivity with a complete review of passenger revenue accounting and control activities.

  • English
  • Course

Introduction to BSPlink - E-Learning - English

Explore Billing and Settlement Plan (BSP) reporting and remittance processes and BSPLink user functionality.

  • English
  • Course

Introduction to the BSP System and Language - E-Learning - English

Learn how the IATA Billing and Settlement Plan (BSP) works and how it benefits a travel agency.

  • English
  • Course

Managing a Travel Business - University of Geneva

Understand the key roles and activities in running a travel distribution business and learn travel management principles and strategies.

  • English
  • Course

Managing the Travel Business

Improve your skills to supervise and manage a team, to initiate change and make business decisions based on sound negotiating strategies

  • English
  • Course

Managing the Travel Business Diploma

Learn more about management roles and responsibilities in the travel industry, how to motivate and inspire employees, improve your negotiation skills and understand how to provide special interest travel and tour production

  • English
  • Diploma

Managing the Travel Business for the Leadership & Management Diploma

Improve your skills to supervise and manage a team, to initiate change and make business decisions based on sound negotiating strategies

  • English
  • Course

Passenger Fares and Ticketing - Advanced (Classroom, 10 days)

Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units.

  • English
  • Course

Passenger Fares and Ticketing - Basic (Classroom, 5 days)

Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible.

  • English
  • Español
  • Course

Passenger Interline Accounting and Control (Classroom, 5 days)

Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions.

  • English
  • Course

Passenger Proration - Advanced (Classroom, 5 days)

Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P).

  • English
  • Course

Passenger Proration - Fundamentals (Classroom, 5 days)

Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization.

  • English
  • Course

Project Management Essentials (30 PDUs, classroom, 5 days)

This course will teach you the fundamentals of project management.

  • English
  • Course

Repricing Exchanges and Reissues (Classroom, 4 days)

Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations.

  • English
  • Español
  • Course

Selling and Managing Airline Reservations and Travel in Amadeus (SMART Amadeus)

The Amadeus SMART course will prepare you for a successful career as a global travel professional working in a dynamic and exciting industry.

  • English
  • Course

Selling and Managing Airline Reservations and Travel in Galileo (SMART Galileo)

The Galileo SMART course will prepare you for a successful career as a global travel professional working in a dynamic and exciting industry.

  • English
  • Course

Selling and Managing Airline Reservations and Travel in Sabre (SMART Sabre)

The Sabre SMART course will prepare you for a successful career as a global travel professional working in a dynamic and exciting industry.

  • English
  • Course

Selling International Rail Transportation

This course provides knowledge of global passenger rail products and teaches skills in arranging international rail journeys.

  • English
  • Course

Serving the Travel Customer

Gain essential strategies to ensure that the customer’s level of satisfaction will influence a purchase or repurchase decision.

  • English
  • Course

Travel Agency Fees: A Professional Approach - E-Learning - English

Learn best practices in implementing or setting of agency fees, the types of fees collected by travel agencies, and best to communicate them.

  • English
  • Course

Travel and Tourism Consultant

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.

  • English
  • Course

Travel and Tourism Consultant Diploma

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.

  • English
  • Diploma