Skills & knowledge to get ahead
Explore the world of travel and tourism and maximize career opportunities in this rapidly expanding industry.

Over 200 million people work in the travel and tourism industry worldwide. Our travel and tourism training is designed to give you the skills and knowledge to maximize career opportunities in this rapidly expanding industry.

From entry-level travel agent basics to senior management for agencies or tour operations, each course leads to an IATA qualification, recognized internationally by the travel industry. ​


Use the filters to find courses and diplomas that will help you get ahead in your career

Found 59 courses and diplomas

Global Distribution Systems Fares and Ticketing - GALILEO (partner-taught/self-study)

Explore and interpret the Galileo Global Distribution Systems Fares (GDS) by using mileage system pricing

  • English

Introduction to BSPlink (e-learning)

Explore Billing and Settlement Plan (BSP) reporting and remittance processes and BSPLink user functionality.

  • English

Introduction to the Airline Industry in a Changing World (partner-taught or self-study)

Start with the essentials. Learn everything you need to know to launch a career in the airline industry.

  • English

Introduction to the Airline Industry in a Changing World for the Leadership & Management Training Program (partner-taught or self-study)

Start with the essentials. Learn everything you need to know to launch a career in the airline industry.

  • English

Introduction to the BSP System and Language (e-learning)

Learn how the IATA Billing and Settlement Plan (BSP) works and how it benefits a travel agency.

  • English

Managing a Travel Business - University of Geneva (classroom)

Understand the key roles and activities in running a travel distribution business and learn travel management principles and strategies.

  • English

Managing the Travel Business Diploma (partner-taught or self-study)

Improve your skills to supervise and manage a team, to initiate change and make business decisions based on sound negotiating strategies

  • English

Managing the Travel Business Diploma (self-study)

Learn more about management roles and responsibilities in the travel industry, how to motivate and inspire employees, improve your negotiation skills and understand how to provide special interest travel and tour production

  • English

Managing the Travel Business for the Leadership & Management Diploma (partner-taught or self-study)

Improve your skills to supervise and manage a team, to initiate change and make business decisions based on sound negotiating strategies

  • English

MICE and Sales Diploma (self-study)

This diploma provides an overview of the travel industry and then sharpen specific skills in the area of event planning, such as, components of corporate event planning, process of planning successful events, meeting customer expectations.

  • English

Passenger Fares and Ticketing - Advanced (classroom)

Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units.

  • English

Passenger Fares and Ticketing - Basic (classroom)

Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible.

Passenger Fares and Ticketing - Intermediate (classroom)

Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.

  • English

Passenger Interline Accounting and Control (classroom)

Gain up-to-date knowledge of the Revenue Accounting Manual (RAM) and its resolutions.

  • English

Passenger Proration - Advanced (classroom)

Assess your entitlement in accordance with the Multilateral Proration Agreements-Passenger (MPA-P).

  • English

Passenger Proration - Fundamentals (classroom)

Apply the rules of the Prorate Manual-Passenger (PMP) and the Multilateral Proration Agreement-Passenger (MPA-P) within your organization.

  • English

Principles of Airline Retailing: Key trends in airline distribution changes (LIVE virtual classroom)

Improve your understanding of the latest trends and opportunities in airline distribution and apply it towards shaping your own commercial strategy

  • English

Project Management Essentials (classroom)

This course will teach you the fundamentals of project management.

  • English

Repricing Exchanges and Reissues (classroom)

Learn how to apply correct ticketing rules and perform complex transactions such as revalidating, exchanging or reissuing tickets without errors.

Selling and Managing Airline Reservations and Travel in Galileo (SMART Galileo) (partner-taught or self-study)

The Galileo SMART course will prepare you for a successful career as a global travel professional working in a dynamic and exciting industry.

  • English

Selling and Managing Airline Reservations and Travel in Sabre (SMART Sabre) (partner-taught or self-study)

The Sabre SMART course will prepare you for a successful career as a global travel professional working in a dynamic and exciting industry.

  • English

Selling and Managing Airline Reservations and Travel in Amadeus (SMART Amadeus) (partner-taught or self-study)

The Amadeus SMART course will prepare you for a successful career as a global travel professional working in a dynamic and exciting industry.

  • English

Selling International Rail Transportation (partner-taught or self-study)

This course provides knowledge of global passenger rail products and teaches skills in arranging international rail journeys.

  • English

Selling Leisure and Corporate Travel (classroom)

D esigned for travel industry professionals to provide an understanding of the global travel and tourism industry and how to manage key activities in leisure or corporate travel business.

  • English