My Training Account
Over 200 million people work in the travel and tourism industry worldwide. Our travel and tourism training is designed to give you the skills and knowledge to maximize career opportunities in this rapidly expanding industry.
From entry-level travel agent basics to senior management for agencies or tour operations, each course leads to an IATA qualification, recognized internationally by the travel industry.
Found 49 courses and diplomas
Classroom
BSP and BSPLink Workshop for Airlines
Designed for airlines to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance
Virtual classroom
BSP and BSPLink Workshop for Airlines
Designed for airlines to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance
E-LEARNING
BSP Essentials for Travel Agents
Improve your understanding of settlement services and financial transactions between travel agents and airlines.
E-LEARNING
BSP Standard Documents and Procedures
Minimize costs by understanding ticketing authority, traffic documents, virtual MPDs, refunds, document inquiries, and credit card payments in the IATA BSP system.
Diploma
Cargo Leadership Development Program with Harvard Business Publishing
Advance your cargo airline career with a program combining IATA training and Harvard ManageMentor® modules. Gain strategic, leadership, and business development skills to meet key commercial goals.
Classroom
Cargo Sales and Key Account Management
Gain a wide range of tools and techniques to develop a strategic sales plan in a competitive air cargo industry.
Virtual classroom
Cargo Sales and Key Account Management
Gain a wide range of tools and techniques to develop a strategic sales plan in a competitive air cargo industry.
E-LEARNING
Destination Geography
Gain confidence in your ability to sell destinations, answer common questions asked by travel customers and provide valuable advice that customers are willing to pay for.
E-LEARNING
Distribution and Airline Retailing with NDC
Delivered in media-rich and interactive animation, this course is a journey that begins by comparing existing direct and indirect air distribution channels.
E-LEARNING
E-commerce in the Travel Industry
In-depth know-how of e-commerce tools, cost-effective strategies to increase traffic to your website, and grow your customer base
