Skills & knowledge to get ahead
Explore the world of travel and tourism and maximize career opportunities in this rapidly expanding industry.

Over 200 million people work in the travel and tourism industry worldwide. Our travel and tourism training is designed to give you the skills and knowledge to maximize career opportunities in this rapidly expanding industry.

From entry-level travel agent basics to senior management for agencies or tour operations, each course leads to an IATA qualification, recognized internationally by the travel industry. ​


Use the filters to find courses and diplomas that will help you get ahead in your career

Found 59 courses and diplomas

Serving the Travel Customer (partner-taught or self-study)

Gain essential strategies to ensure that the customer’s level of satisfaction will influence a purchase or repurchase decision.

  • English

Social Media Strategy for the Travel Industry (e-learning)

Learn how to define your marketing goals and target audience, create engaging content, determine your social media marketing budget and promote your travel business.

  • English

Tour Production Diploma (self-study)

This diploma is designed to provide an overview of the travel industry and then sharpen specific skills in the area of tour production, such as, advise your clients on the best tour options, create customized tour packages for niche customers, recommend group and luxury travel options and advise on advise on modes of transportation, accommodation and tours.

  • English

Travel Agency Fees: A Professional Approach (e-learning)

Learn best practices in implementing or setting of agency fees, the types of fees collected by travel agencies, and best to communicate them.

  • English

Travel and Tourism Consultant Diploma (partner-taught or self-study)

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.

  • English

Travel and Tourism Consultant Diploma (self-study)

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.

  • English

Travel and Tourism Consultant for the Leadership & Management Diploma (partner-taught or self-study)

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options

  • English

Travel and Tourism Workshop (classroom)

The Travel and Tourism Workshop provides you with a broad understanding of the global Tourism sector, and equips you with the knowledge and skills to maximize the business potential of this industry for your market.

  • English

Travel Operations Diploma (self-study)

This diploma provides an overview of the travel industry and then sharpen specific skills in the area of travel operations, such as, interpreting fares, providing best fare quotes to customers, advise on travel formalities, using a Global Distribution System to make and maintain reservations, effectively using e-commerce principles to increase customer base and retain customer loyalty.

  • English

Travel Sales and Operations Diploma (self-study)

Demonstrate that you have gained complete essential competencies to be a successful travel agent or travel agency manager with the IATA Travel Sales and Operations Diploma. Promote yourself as a holder of the highest level travel and tourism diploma to employers, customers, and travel industry suppliers.

  • English

Understanding NDC Architecture (classroom)

An introduction to NDC with terminology, concepts, API schemas for shopping and order management, and airline reference architecture

  • English