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About the courseHow do you become a good leader? Is it the same as being a good manager? IATA’s Leadership Development and Succession Planning course will help prepare an effective manager to become a successful leader. You will develop skills that can be applied efficiently in your current position, especially when teams are working remotely and both leaders and managers need effective virtual communication. More importantly, these skills will be equally useful as our industry experiences periods of expansion and growth, regardless of how our workplace and work processes evolve. The lasting value of the course will come from your subsequent implementation of a “Personal Development Plan” and other written materials that you will develop with the guidance of the instructor.
Course code: GMC017VCEN03
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We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.
Please check the exact schedule of each class below (View more details) and click ‘Register’.
Upon completing this course you will be able to:
The key topics that are covered during this course include:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.