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About the course
Build your leadership skills and travel industry knowledge with a combined focus from IATA and Harvard ManageMentor©. Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options. Learn how to customize and construct complex travel itineraries, develop specialized knowledge of travel products and gain the skills to process ticket exchanges and reissues. Improve your sales skills to successfully turn prospect and existing customers into returning customers and learn how to understand how industry regulations affect your travel operations.
This training program combines IATA's Travel and Tourism Consultant course with Harvard ManageMentor© (HMM), a state-of-the-art, media-rich training platform furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development.
Course Code: TTTG-09-HML
IATA Travel and Tourism Consultant course
Please note: Once you have completed the exam you will no longer have access to the course content, and after the 12-month enrollment validity expires you will no longer have access to the course content, nor will you be able to take the exam.
10 HMM© courses
If you would prefer to study this course with the help of a local trainer, enrol at an IATA Authorized Training Center near you.
Upon completing this course, you will have the skills to:
The key topics that are covered during this course include:
This valuable online reference tool used by companies around the world will help you handle day-to-day management issues. The Harvard ManageMentor© content summary provides an outline of the courses which offer on-demand features to help you achieve more on the job:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants successfully passing the final IATA exam.
Please read the information about Online Exams with Remote Supervision (OERS), and check the Course Edition List for Exams (pdf) when booking your exam.
A Harvard ManageMentor© Certificate of Completion is awarded for each module, provided you obtain a passing grade of 70%. You may track your progress within the HMM© platform.