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New Distribution Capability

Together, Let's Build Airline Retailing

NDC (New Distribution Capability) will enable the travel industry to transform the way air products are retailed to corporations, leisure and business travelers, by addressing the industry’s current distribution limitations: product differentiation and time-to-market, access to full and rich air content and finally, transparent shopping experience. ​​​​

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NDC InFocus documents

White Papers 

  • Time to Fly (pdf) (August 2018) provides travel managers views of the TMC value proposition in a new distribution landscape.
  • Taking the Reins (pdf) (July 2017) The story of how passionate Travel Managers created a vision of the future of business travel aviation in an NDC environment. 
  • NDC Solutions White Paper (pdf) (Jan 2019) Overview of IT solutions using the NDC standard.
  • The Future of Airline Distribution 2016-2021 (pdf) (Oct 2016) Industry views on distribution trends based on interviews with industry players
  • Payment trends to watch (pdf) (Oct 2016) provides an overview of ongoing changes in the payment environment. This concerns new players, new technologies, change in regulation etc
  • Overview card payment current workflows (pdf) (Oct 2016) provides several workflows that enable to understand how card payment are handled in the current environment, who are the players...
  • Payment in an NDC environment (pdf) (Oct 2016) provides first findings on how future workflows could be modified to process more secured transaction in NDC environment, as well as to facilitate alternative payment forms.


  • NEW NDC Change Readiness Guide for Airlines 5 (pdf) (Dec 2018) A support tool for airlines planning their NDC enablement from defining the vision and strategy to initiating the program.
  • NDC@Scale: Roadmap to Critical Mass (pdf) (Oct 2018) Support documentation for NDC stakeholders across value chain through the new phase of volume growth.
  • TMC IT Architecture (pdf) (June 2018) provides a voluntary framework for TMCs to build a modular TMC IT infrastructure.
  • Implementation Guide (zip) (Nov 2017) - Support documentation to help you initiate your NDC project including sample instances to demonstrate some of the use cases in the guide.
  • NDC Revenue Accounting Guide (pdf) (Aug 2016) - New support tool for airlines looking at implementing NDC offer & order management with suggested approaches to how Revenue Accounting processes may change. ​



NDC Training

New training course to help you build your business case. Learn more about the course

NDC Case Studies


  • NDC Demonstrator, English, español, version 2.0 (Jan 2014): ​An overview of the NDC Standard-based OTA mockup developed by IATA to demonstrate the potential of the standa​rd for your business​​

Official documentation

  • Standard presentation (pdf) (Feb 2019): A high level introduction to NDC: why NDC, what is NDC, what has NDC achieved so far and what's next?
  • Fact Sheet (pdf) (Jun 2018): A one pager on NDC: The NDC Program, the NDC Standard, and more​
  • Resolution 787 (pdf) (Oct 2012): A copy of the IATA Resolution, supporting the NDC Program

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