NDC (New Distribution Capability) will enable the travel industry to transform the way air products are retailed to corporations, leisure and business travelers, by addressing the industry’s current distribution limitations: product differentiation and time-to-market, access to full and rich air content and finally, transparent shopping experience.
NDC (New Distribution Capability) is a travel industry-supported program (NDC Program) launched by IATA for the development and market adoption of a new, XML-based data transmission standard (NDC Standard).
The NDC Standard enhances the capability of communications between airlines and travel agents.
The NDC Standard is open to any third party, intermediary, IT provider or non-IATA member, to implement and use.
The NDC Standard enables the travel industry to transform the way air products are retailed to corporations, leisure and business travelers, by addressing the industry’s current distribution limitations:
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Airlines, travel management companies, online travel agencies, corporate buyers, global distribution systems and other technology players contribute to the NDC Standard. Through a collaborative approach, participants ensure that the supporting schemas are functional and can be used by all regardless of business focus, geographic location, size, target markets and individual commercial policies.
An industry standard will facilitate a more efficient airline distribution system, thereby benefitting airlines, agents, GDSs, IT providers and travel start-ups.
Structured around seven distribution-related functions, the NDC Standard provides the opportunity to address the end-to-end airline distribution process, e.g. shopping, booking etc., and to deliver enhanced customer experiences.
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At the IATA World Passenger Symposium in October 2017, IATA announced it was inviting airlines with strong aspirations to grow their NDC volumes rapidly, to join the NDC Leaderboard.
IATA will provide support to the Leaderboard on related matters such as payment, architecture, schemas, workflows, etc. It will also provide greater support in the areas of engagement, adoption, technology and innovation.
IATA will also continue to support all its other members which choose to adopt NDC. These other airlines will also benefit indirectly from the Leaderboard. The push for critical mass will contribute to a rapid growth of the number of travel agents, corporate buyers and consumers using NDC.
IATA will share implementation roadmaps which will help speed up subsequent deployments. And finally, the push from the members of the NDC Leaderboard will help IT players to enhance their solutions and trigger innovation from new entrants– which will increase competition and speed to market for the followers.
Learn more about the NDC Leaderboard (pdf).
IATA welcomes additional member airlines with strong ambitions to contribute to an industry goal of having 20% of sales powered by an NDC API by 2020 to contact the NDC team directly through our
Technical standards simplify things and enable efficiencies, innovation and lower product costs.
The Shopping schemas enable airlines to distribute their full product offers and to merchandize their baggage, seat choices and ancillary services, using rich content, in an anonymous or personalized manner.
The Order Management schemas enable airlines to manage NDC-driven orders throughout the entire lifecycle, from booking to fulfilment. It is composed of:
The Airline Profile schemas enable airlines to communicate the markets for which they are willing to respond to NDC-driven requests for offers and associated services.
There is no specific schemas for interline, however the Shopping and Order Management schemas will enable airlines to send requests for offers and associated services to their interline partners, and manage the resulting booking and servicing, including for ancillary products.
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IATA provides the only official industry certification and registration program for NDC.
NDC Registration covers:
The certification process examines the capabilities of airlines, agents and aggregators to receive and send NDC messages, testing specific NDC solutions.
NDC Certification covers:
Access now the NDC Certification Registry to see who are the NDC certified /capable actors.
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Bring your skills, knowledge and expertise and help with the development and adoption of the NDC Standard.
Join the Passenger Distribution Management Working Group (PDMG WG).
Passenger Distribution Management Group is comprised of senior airline distribution executives whose responsibilities are to govern the development of the NDC Standard.
The PDMG Advisory Forum is comprised of senior representatives from across the airline distribution value chain. The role of this forum is to drive a common industry perspective on key topics through the inclusion of airlines, travel agents, global distribution and IT providers. It then provides feedback and recommendations to the PDMG from an industry stakeholder’s perspective.
The Passenger Distribution Management Group Working Group is comprised of up to 70 participants representing airlines, global distribution systems, IT providers, travel agents and other industry third parties. Its primary role is to document detailed business requirements and develop implementation guidance for data exchange standards in the area of airline distribution.
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