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Cabin Safety

Cabin Safety

The concerns of Cabin Safety go beyond the safety demonstration before a flight; Cabin Safety encompasses a range of different disciplines, topics and processes which are not always evident to airline customers.  

Indeed, the role of cabin crew is varied - but all tasks are carried out with a focus on safety. Cabin safety is about preventing injury, and preventing the escalation of an abnormality into an emergency. 

Cabin Safety is a vital part of any safety management system (SMS). It ensures that the cabin product and service is designed and delivered to the customer as safely as possible. Because of this, the role of a Cabin Safety professional involves risk management, training, reporting, investigation, auditing, fatigue risk management, formulating safety and emergency procedures and more.   

Reducing cabin safety related events

IATA seeks to offer operational solutions for airlines in order to promote the reduction of incidents or accidents in the cabin, thus resulting in enhanced operational safety and/or significant cost savings for airlines.

IATA is committed to providing airlines with the necessary and up to date information to address emerging risks and share best practices; however, these guidelines are not intended to replace or to contradict any applicable State regulations.

We thank those experts who provide their time and expertise through inputs and contributions to the creation of these comprehensive documents, particularly the industry specialists from the IATA Cabin Operations Safety Technical Group (COSTG), airline experts and government bodies.​​

Safety Information For Travelers 

The safe carriage of lithium batteries and portable electronic devices remains a safety issue for airlines.  Please see our passenger information page to ensure that you carry these safely when you travel.

For more information on checked and carry-on baggage, see our travelers and IATA pages.

Items containing lithium batteries, explosives, gases, flammable liquids or solids, peroxides, poisons, corrosives and magnets may be dangerous when carried by air.  If you intend to travel with anything in these categories, such as camping equipment, medical devices, mobility devices etc, please our Passenger Dangerous Goods corner for advice.

Cabin Operations Safety Best Practices Guide

The fourth edition of the IATA Cabin Operations Safety Best Practices Guide was published in January 2018 and is intended to provide a central reference source for industry-agreed best practices, sample procedures, recommended practices and regulations relating to the delivery of safe and efficient cabin operations. This guide contains valuable benchmarks for airline management to use when establishing their corporate policies, procedures and training programs for cabin crew.

Cabin Operations Safety Best Practices Guide - Edition 4 Contents list (pdf) - January 2018

A complimentary copy is sent directly to Safety representatives of all IATA member airlines.  Non member airlines, other organizations and individuals can obtain a copy from the IATA online store.

This latest revision provides new guidance on the acceptance of non-certified passenger comfort devices, updated passenger and crew brace positions and security procedures from the IATA Security Manual. 

Cabin Operations Safety Conference

Our annual Cabin Operations Safety Conference is recognized as the global event which brings together experts in all aspects of Cabin Operations and Safety.

The most recent event took place in Bangkok, Thailand in May 2018 and was attended by safety professionals from around the world who participated in workshops, discussions and presentations on all aspects of Cabin Safety.

Find out more about the conference and speaking or exhibition opportunities on our event page.

Cabin Operations Safety Technical Group

The IATA Cabin Operations Safety Technical Group (COSTG) reviews all aspects of cabin operations to improve safety and operational efficiency. Members of the COSTG are representatives from IATA Member airlines who are experts in:

  • Cabin Safety
  • Cabin Crew Training
  • Accident and/or Incident Investigation
  • Human Factors
  • Quality Assurance

For further information or to comment on any of the guidance material, please contact Cabin Safety.

IATA Cabin Safety Website

Airline Cabin Safety professionals can join the IATA Cabin Safety private site. This valuable resource allows airlines to participate in group discussions and share knowledge or concerns relating to policies, procedures, equipment  incidents and investigations.

Airlines may register here to join the site.  Please note that membership is restricted to airlines only and company email accounts must be used for registration.

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