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Cabin Safety

Cabin Safety

The concerns of Cabin Safety go beyond the safety demonstration before a flight; Cabin Safety encompasses a range of different disciplines, topics and processes which are not always evident to airline customers.  

Indeed, the role of cabin crew is varied - but all tasks are carried out with a focus on safety. Cabin safety is about preventing injury, and preventing the escalation of an abnormality into an emergency. 

Cabin Safety is a vital part of any safety management system (SMS). It ensures that the cabin product and service is designed and delivered to the customer as safely as possible. Because of this, the role of a Cabin Safety professional involves risk management, training, reporting, investigation, auditing, fatigue risk management, formulating safety and emergency procedures and more.   

Reducing cabin safety related events

IATA seeks to offer operational solutions for airlines in order to promote the reduction of incidents or accidents in the cabin, thus resulting in enhanced operational safety and/or significant cost savings for airlines.

IATA is committed to providing airlines with the necessary and up to date information to address emerging risks and share best practices; however, these guidelines are not intended to replace or to contradict any applicable State regulations.

We thank those experts who provide their time and expertise through inputs and contributions to the creation of these comprehensive documents, particularly the industry specialists from the IATA Cabin Operations Safety Technical Group(COSTG), airline experts and government bodies.​​


Cabin Operations Safety Best Practices Guide (Edition 4)

The fourth edition of the IATA Cabin Operations Safety Best Practices Guide was published in January 2018 and is intended to provide a central reference source for industry-agreed best practices, sample procedures, recommended practices and regulations relating to the delivery of safe and efficient cabin operations. This guide contains valuable benchmarks for airline management to use when establishing their corporate policies, procedures and training programs for cabin crew.

Cabin Operations Safety Best Practices Guide - Edition 4 Contents list (pdf) - January 2018

A complimentary copy is sent directly to Safety representatives of all IATA member airlines.  Non member airlines, other organizations and individuals can obtain a copy from the IATA online store.

This latest revision provides new guidance on the acceptance of non-certified passenger comfort devices, updated passenger and crew brace positions and security procedures from the IATA Security Manual.  It also incorporates all previously issued cabin guidance and tooklit materials relating to the following subjects:

  • Smart Baggage with integrated batteries and/or electronics
  • Use of dry ice in the cabin
  • Personal Transportation devices
  • Electronic cigarettes
  • Three point seatbelt restraint systems
  • Turbulence management
  • Inadvertent slide deployment prevention
  • Unruly Passenger Prevention and Management
  • Safe service of alcohol on board
  • Managing medical events
  • Safety of infants and children on board

Cabin Safety Guidelines

The following additional guidance material has not yet been incorporated into the Cabin Operations Safety Best Practices Guide.

Cabin Operations Safety Technical Group (COSTG)

The IATA Cabin Operations Safety Technical Group (COSTG) reviews all aspects of cabin operations to improve safety and operational efficiency. Members of the COSTG are representatives from IATA Member airlines who are experts in:

  • Cabin Safety
  • Cabin Crew Training
  • Accident and/or Incident Investigation
  • Human Factors
  • Quality Assurance

For further information or to comment on any of the guidance material, please contact Cabin Safety.


Membership of the IATA Cabin Safety private site allows Cabin Safety professionals within airlines to participate in group discussions and share knowledge or concerns relating to policies, procedures, equipment  incidents and investigations. Airlines may register here to join the site.  Please note that membership is restricted to airlines only.

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