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IATA Operational Safety Audit (IOSA)

General Vision Eligibility Schedule your audit Documentation

The IATA Operational Safety Audit (IOSA) program is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline. The IOSA audit creates a standard that is comparable on a world-wide basis, enabling and maximizing the joint use of audit reports. This has saved the industry over 6400 redundant audits and continues to lead to extensive cost-savings for IOSA participating airlines.
All IATA members are IOSA registered and must remain registered to maintain IATA membership. See who is already on the IOSA Registry.

15 Years of IOSA:

To mark the 15 year anniversary of the IOSA Program, IATA is hosting regional IOSA Workshops for airlines, regulators and auditors. These events will provide a great opportunity for industry stakeholders to give feedback and directly engage in discussions with the IOSA Team.

To learn more, please visit our IOSA Workshop page.

Upcoming IOSA Workshops:

  • Montreal:
    Dec. 11, 2018      - IOSA Workshop for Accredited AO IOSA Auditors
    Dec. 12-13, 2018 - IOSA Workshop for Airlines, Regulators and Civil Aviation Authorities

    NOTE: Additional IOSA Workshops will be scheduled throughout 2018 and 2019.

New IOSA Training Courses

Benefits for Airlines and Regulators

  • Quality audit program under stewardship of IATA
  • Continuous updating of standards to reflect regulatory revisions and best practices
  • Elimination of audit redundancy, reducing costs and audit resource requirements 
  • Accredited audit org anizations with formally trained and qualified auditors
  • Accredited training organizations with auditor training courses
  • Structured audit methodology, standardized checklists 

IOSA has become a global standard, recognized well beyond IATA membership. As of October 2017, 143 (34%) of the 424 airlines on the IOSA Registry are non-IATA member airlines. Should you have any questions, please do not hesitate to contact us.

The ISM is now available in XML Format

The IOSA Standards Manual (ISM) is now available in XML format for easy integration into your audit management system. E-mail us at ismxml@iata.org and we will be pleased to provide you with the licensing option most suited to your needs. The PDF version of ISM will continue to be offered free of charge.

Today we have more than 50 airlines utilizing our XML format IOSA Standards Manual. 

Our partners include :

  • Ideagen PLC
  • Rolls-Royce Controls & Data Services (NZ) Ltd

Request an IOSA audit report

IOSA registered operators need to request IOSA Audit Reports by accessing the online IOSA Repository system. Register as a user.

For any questions, please refer to the IOSA Repository User Guide (pdf) or contact us directly as iosa@iata.org.

Non-IOSA registered entities: please complete this request form (doc) and return it to the IOSA team.

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