My Training Account
Need Help?
Developing professionals for tomorrow's air transport industry
Need Help?
Found 604 courses and diplomas
Classroom
AVSEC Background Vetting and Insider Threat Mitigation
Based on recommendations from the ICAO Universal Security Audit Program and the IATA Security Manual, this course helps you develop an employee background vetting program that fits the context of your company.
Virtual classroom
Baggage Claims and Proration
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Classroom
Baggage Claims and Proration
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Classroom
Baggage Handling Services and Systems
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
Virtual classroom
Baggage Handling Services and Systems
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
Classroom
Behavioral Analysis and Predictive Screening Strategies
Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger.
Virtual classroom
Behavioral Analysis and Predictive Screening Strategies
Explore the role of human factors in security screening and learn how to utilize behavioral analysis strategies.
Classroom
Benchmarking and Best Practices for Air Navigation Service Providers
Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results.
E-LEARNING
BSP Agent Billing Reports and Procedures
Learn the BSP agent reporting process, how to interpret billing reports, identify BSP documents, correct discrepancies, and understand the BSP reporting calendar and billing reports.
E-LEARNING
BSP Agent Remittance Procedures
Examine the BSP Agent Remittance process, including the reporting calendar, debt identification, verifying amounts owed, and the importance of timely remittance and consequences of delays.
Virtual classroom
BSP and BSPLink Workshop for Travel Agents
Designed for IATA Accredited Travel Agents, learn more about local IATA Billing and Settlement Procedures (BSP) and Governance
Classroom
BSP and BSPLink Training for Travel Agents
Designed for IATA Accredited Travel Agents, learn more about local IATA Billing and Settlement Procedures (BSP) and Governance
Classroom
BSP and BSPLink Workshop for Airlines
Designed for airlines to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance
Virtual classroom
BSP and BSPLink Workshop for Airlines
Designed for airlines to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance
E-LEARNING
BSP Essentials for Travel Agents
Improve your understanding of settlement services and financial transactions between travel agents and airlines.
