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Found 682 courses and diplomas
Classroom
Security Management Systems - SeMS
Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results.
- English
- Español
Classroom
Security Risk and Crisis Management
Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center.
Virtual classroom
Security Risk and Crisis Management
Address the security vulnerabilities in your organization and handle the aftermath of a crisis and to learn how to minimize risk by reviewing current threats to the aviation industry.
Classroom
Selling Leisure and Corporate Travel
Designed for travel industry professionals to provide an understanding of the global travel and tourism industry and how to manage key activities in leisure or corporate travel business.
Virtual classroom
Selling Leisure and Corporate Travel
Explore ways to reach new customer segments during the industry restart and sharpen your selling and marketing skills to increase your customer base.
Virtual classroom
Selling Sustainable Travel Workshop: Tools and techniques for travel organizations
Assess environmental, social and economic impacts of your products and services and clarify customers’ questions about sustainability
Classroom
Selling Sustainable Travel Workshop: Tools and techniques for travel organizations
Assess environmental, social and economic impacts of your products and services and clarify customers’ questions about sustainability
Self-study
Serving the Travel Customer
Gain essential strategies to ensure that the customer’s level of satisfaction will influence a purchase or repurchase decision.
Classroom
SGHA for Line Maintenance
Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services.
Virtual classroom
SGHA for Line Maintenance
Learn how to use the IATA Standard Ground Handling Agreement to its fullest potential as a commercial agreement and services description document for line maintenance services
Virtual classroom
SGHA Version 2023 & SLA Refresher
Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template
Classroom
SGHA Version 2023 & SLA Refresher
Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template
