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FAQ #09 | How to take your online exam for classroom courses
Watch this short video guide to learn how to take your online exam for classroom courses. Make sure you’re in a quiet place with a stable internet connection. Before you start, carefully read all the instructions provided. Complete your exam within the allotted time, then submit your answers and confirm the submission.
- Training
FAQ #11 | How to complete course prerequisite checks (where needed)
Before starting your IATA course, some training may require you to complete prerequisite checks. Watch this short video guide to learn how to access and complete these checks quickly and easily. You’ll also see how to read important messages from IATA Training, so you never miss an update, requirement, or announcement.
- Training
FAQ #12 | How to clear your cache on the Google Chrome browser
Watch this short video guide to learn how to clear your cache in the Google Chrome browser, so your pages load correctly and your browsing stays smooth.
- Training
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Helpful information
What is IATA Training?
IATA Training refers to professional courses developed by the International Air Transport Association (IATA) to ensure aviation and travel industry professionals gain the technical knowledge, regulatory understanding, and operational skills required to meet global safety and performance standards. These programs cover a wide range of topics—from airline operations and airport management to cargo, travel, safety, and compliance—helping both newcomers and experienced staff develop industry‑recognized expertise.
Are IATA certificates recognized?
Which course should I start with?
If you're new to the aviation or travel industry and want to focus on Travel & Tourism, the best place to start is the IATA Foundation in Travel and Tourism course. It’s specifically designed for beginners and provides essential knowledge of airline operations, travel documentation, ticketing, and industry regulations.
This foundational course helps you build a solid base before moving on to more specialized programs such as customer service, airport operations, cargo, or advanced travel consultancy, depending on your career.
How do I register for a course?
You can register for any instructor‑led classroom or virtual classroom course directly through the IATA Training website. The process is as follows:
- Search for your course via the IATA Training homepage or course calendar.
- Open the course page and click “Register.”
- Log in to the IATA Customer Portal (create an account if you don’t have one).
- Select “Available courses”, then add the course to your shopping basket.
- Proceed to checkout, enter your billing information, agree to the Conditions of Sale, and complete payment.
- You will receive a confirmation email once registration is complete.
Can I study online?
Many of our courses are available in a fully online format, allowing you to learn at your own pace from anywhere in the world. You can choose from self‑study eLearning modules, or virtual classroom sessions led by our instructors.
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