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Found 657 courses and diplomas
IGOM Implementation and Standardized Procedures
Learn the scope, applicability and benefits of the IATA Ground Operations Manual (IGOM)
Passenger Facilitation
Systems, tools, policies, and collaboration among multiple stakeholders necessary for achieving coherent and efficient aviation facilitation.
Aircraft Weight and Balance
Principles of weight and balance as per the standard IATA Design Manual and Automated Load Sheet.This course prepares you for the Load Controller certification.
Introduction to Security Investigation
Learn the fundamentals of conducting an internal investigation for security occurrences and topics such as ethical considerations, understanding human factors, principles of an internal investigation and root cause analysis.
Airport Financial Management
Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations.
Passenger Data Exchange Programs (API/PNR)
Working from the API-PNR Toolkit, the practical exercises in this course will help you understand the steps to building a data program in alignment with international standards.
E-commerce in the Travel Industry
In-depth know-how of e-commerce tools, cost-effective strategies to increase traffic to your website, and grow your customer base
Airport Master Planning
Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service.
Safety Management System (SMS) Recurrent
Step-by-step guidance to assess the effectiveness and efficiency of the processes and activities implemented under the SMS
Airline Safety Investigation
Learn how to participate in an aircraft accident and serious incident investigation in accordance with ICAO Annex 13 Standards
Ramp Incident / Accident Investigation
Providing you with the necessary tools and techniques to investigate a ground operations (ramp) event.
Design a Sustainability Strategy - Intermediate
This course focuses on designing a sustainability strategy for your company by providing an overview of how you design a sustainability strategy but with more in-depth information on some elements.
Cargo Business Foundation
Explore air cargo strategies, sales, market and competitor analysis especially in demanding times and help your company to tackle the current challenges
CORSIA Fundamentals
Learn more about the different industry initiatives to tackle climate change and how CORSIA fits in with these initiatives
Selling Sustainable Travel Workshop: Tools and techniques for travel organizations
Assess environmental, social and economic impacts of your products and services and clarify customers’ questions about sustainability
