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Found 671 courses and diplomas
Instructional Design
Systematically design, develop, implement, and evaluate training using an instructional design model.
Airport Security Operations Optimization
Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures.
- English
- Español
Airport Development and Infrastructure Design
Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure.
Fundamentals of the Air Transport System - Carleton University
The Fundamentals of the Air Transport System - Carleton University course provides a roadmap to the understanding of the air transport industry.
Aviation Security Response to Disruption and Contingency Arrangements
This course will enhance your readiness as an industry practitioner to respond to civil unrest or natural disasters, in the context of business continuity.
Station Management and Ground Handling Supervision
Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp.
Waste Management in Aviation
Examine how to manage cabin waste effectively and efficiently and review the cabin waste framework
Enhancing Customer Experience Through Data and Insights
An in-depth view of the competitive threats to your airline and the opportunities you have to improve passenger loyalty
Airline Financial Management
IATA's Airline Financial Management course will provide you with a comprehensive review of financial analysis and modelling techniques used to resolve challenges faced by airline financial managers
Behavioral Analysis and Predictive Screening Strategies
Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger.
ULD Train the Trainer
Enhance your skills as a Unit Load Device (ULD) instructor with the latest teaching methods.
Airport Security Operations Optimization
Learn the basics of operational aviation security with an overview of recent threats and technological developments. Review ICAO and IATA documentation plus standard international procedures.
- English
- Español
International Negotiation Skills
Enhance your negotiation skills in the global aviation industry with IATA’s International Negotiation Skills course
Cargo Airline Customer Service
An introduction to the fundamental elements of customer service and how they can be applied in any organization
Deregulation and Open Skies, Alliances, Equity Partnerships and Strategic Partnerships
Contribute to your company’s success by learning how to build, analyze and implement effective alliances, strategic partnerships, and equity partnerships within the industry.
