​Developing professionals for tomorrow's air transport industry

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We're reopening our IATA Training Centers! 

Find out which IATA Training Centers are now open and the enhanced safety measures we are taking in keeping you safe, so we can welcome you back into the classroom.

Search courses and diplomas

Found 477 courses and diplomas

Security Risk and Crisis Management (Classroom, 5 days)

Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center.

  • English
  • Course

Security X-ray Screening Operations (Classroom, 4 days)

Certify your staff for airport baggage, cargo, and mail facility screening according to European Commission regulations.

  • English
  • Course

Selling and Managing Airline Reservations and Travel in Galileo (SMART Galileo)

The Galileo SMART course will prepare you for a successful career as a global travel professional working in a dynamic and exciting industry.

  • English
  • Course

Selling and Managing Airline Reservations and Travel in Sabre (SMART Sabre)

The Sabre SMART course will prepare you for a successful career as a global travel professional working in a dynamic and exciting industry.

  • English
  • Course

Selling and Managing Airline Reservations and Travel in Amadeus (SMART Amadeus)

The Amadeus SMART course will prepare you for a successful career as a global travel professional working in a dynamic and exciting industry.

  • English
  • Course

Selling International Rail Transportation

This course provides knowledge of global passenger rail products and teaches skills in arranging international rail journeys.

  • English
  • Course

Serving the Travel Customer

Gain essential strategies to ensure that the customer’s level of satisfaction will influence a purchase or repurchase decision.

  • English
  • Course

SGHA for Line Maintenance (Classroom, 3 days)

Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services.

  • English
  • Course

SGHA Version 2018 & SLA Refresher (Classroom, 2 days)

Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template

  • English
  • Course

SGHA-SLA and Effective Negotiation Behaviors (Classroom, 5 days)

Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document.

  • English
  • Course

Shipping Lithium Batteries by Air (Classroom, 2 days)

Acquire the skills and knowledge to pack and ship lithium batteries by air, in compliance with the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR).

  • English
  • Español
  • Français
  • 中文
  • Course

Social Media Strategy for the Travel Industry - eLearning

Learn how to define your marketing goals and target audience, create engaging content, determine your social media marketing budget and promote your travel business.

  • English
  • Course

Special Cargo Handling Diploma

Safely and efficiently handle special commodities.

  • English
  • Español
  • 中文
  • Français
  • Diploma

Special Cargo Handling Diploma (Self-study)

IATA Diploma in Special Cargo Handling (Distance Learning)

  • English
  • Diploma

State Safety Program (SSP) (Classroom, 5 days)

Learn how to develop, implement and maintain a State Safety Program (SSP) in compliance with the relevant ICAO Standards and Recommended Practices (SARPs),

  • English
  • Español
  • Français
  • Course

Station / Ground Handling Management (Classroom, 5 days)

Examine the functions and management requirements of Ground Handling in the passenger and cargo terminal and the ramp.

  • English
  • Course

Station Operations Control (Classroom, 4 days)

Learn operational aspects to perform quick turnarounds and minimize delays.

  • English
  • Course

Strategic Management for Civil Aviation Authorities (Classroom, 5 days)

Learn the latest in strategic planning for Civil Aviation Authorities and benefit from many Case Studies.

  • English
  • Course

Supply Chain Security Management Diploma

Develop your credentials as a cargo security specialist with this specialized program. With subject matter direct from the organizations that set the standards for the industry, you will build a skill set you can use throughout the dynamic air cargo sector.

  • English
  • Français
  • Español
  • Diploma

Sustainability Best Practices from the Aviation Industry (Classroom, 2 days)

Learn how airlines and airports have reconciled the growing demand for air transport services with the need to manage, reduce and minimize their environmental impact.

  • English
  • Course

Sustainable Aviation Fuels (SAF) - building a long-term sustainable aviation industry (Classroom, 2 days)

Learn the fundamentals of carbon markets and sustainable alternative fuels (SAF) and their essential roles in the future of aviation.

  • English
  • Course

Sustainable Passenger Restart Process (Classroom, 3 days)

Learn how to self-assess the impact of bio safety measures on the passenger process and define the most appropriate way to deploy ICAO’s “Take off” guidelines

  • English
  • Course

System Wide Information Management (SWIM) (Classroom, 2 days)

Review the standards, infrastructure, governance and implementation that enable the management and exchange of Air Traffic Management-related information.

  • English
  • Course

System Wide Information Management Fundamentals - eLearning

Foundational knowledge of the ICAO concept of System Wide Information Management (SWIM) and its associated applications

  • English
  • Course