​Developing professionals for tomorrow's air transport industry

Search courses and diplomas

Found 450 courses and diplomas

Temperature Controlled Container Operations (Classroom, 2 days)

This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements.

  • English
  • Course

Threat and Error Management (TEM) in ATM (Classroom, 5 days)

Be able to apply a structured approach to preventing incidents and accidents in Air Traffic Management using Team Resource Management (TRM) and specifically Threat and Error Management (TEM).

  • English
  • Español
  • Course

Ticket Repricing, Exchange and Reissue

Learn how to perform complex transactions such as revalidating, exchanging, or reissuing tickets with confidence.

  • English
  • Course

Time & Temperature Sensitive Healthcare Products

Learn how to transport time and temperature sensitive healthcare and pharmaceutical products safely according to IATA Temperature Control Regulations

  • English
  • Course

Train the Trainer (Classroom, 3 days)

Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event.

  • English
  • Español
  • Français
  • Course

Training Needs Assessment (Classroom, 3 days)

Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements.

  • English
  • Español
  • Course

Transport of Dangerous Goods by Sea (Classroom, 3 days)

Understand the IMDG Code regulations and requirements for classification, packaging, marking, labeling, documentation, container and vehicle packing, and vessel stowage.

  • English
  • Course

Travel Agency Fees: A Professional Approach - E-Learning - English

Learn best practices in implementing or setting of agency fees, the types of fees collected by travel agencies, and best to communicate them.

  • English
  • Course

Travel and Tourism Consultant

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.

  • English
  • Course

Travel and Tourism Consultant Diploma

Diploma Requirements IATA will award this Diploma to those who successfully complete the required courses below.A candidate must achieve a passing mark of 60% on any course exam. To achieve distinction, a candidate must obtain 85%.

  • English
  • Diploma

Travel and Tourism Consultant for the Leadership & Management Diploma

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options

  • English
  • Course

Travel and Tourism Workshop (Classroom)

The Travel and Tourism Workshop provides you with a broad understanding of the global Tourism sector, and equips you with the knowledge and skills to maximize the business potential of this industry for your market.

  • English
  • Course

Travel Sales and Operations Diploma

Demonstrate that you have gained complete essential competencies to be a successful travel agent or travel agency manager with the IATA Travel Sales and Operations Diploma. Promote yourself as a holder of the highest level travel and tourism diploma to employers, customers, and travel industry suppliers.

  • English
  • Diploma

ULD Operations (Classroom, 3 days)

This comprehensive course covers all operational topics required for category 3 staff.

  • English
  • 中文
  • Course

ULD Train the Trainer (Classroom, 5 days)

Enhance your skills as a Unit Load Device (ULD) instructor with the latest teaching methods.

  • English
  • Course

Understanding NDC (Virtual Classroom)

Providing aviation industry consultants with in-depth expertise on New Distribution Capability (NDC)

  • English
  • Course

Understanding NDC Architecture (Classroom, 2 days)

An introduction to NDC with terminology, concepts, API schemas for shopping and order management, and airline reference architecture

  • English
  • Course

Unruly Passenger Prevention and Response (Classroom, 3 days)

Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course.

  • English
  • Course