​Developing professionals for tomorrow's air transport industry

IATA has developed industry-leading digital training to forge a strong restart for the industry. Courses are available as cost-effective LIVE virtual classroom courses or e-learning, to equip you with the new skills needed to meet the challenges in aviation’s revamped processes.


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Found 528 courses and diplomas

Sustainable Passenger Restart Process (Classroom, 3 days)

Learn how to self-assess the impact of bio safety measures on the passenger process and define the most appropriate way to deploy ICAO’s “Take off” guidelines

  • English
  • Course

System Wide Information Management (SWIM) (Classroom, 2 days)

Review the standards, infrastructure, governance and implementation that enable the management and exchange of Air Traffic Management-related information.

  • English
  • Course

System Wide Information Management Fundamentals (e-learning)

Foundational knowledge of the ICAO concept of System Wide Information Management (SWIM) and its associated applications

  • English
  • Course

Tax Planning and Compliance for International Airline Professionals (Classroom, 3 days)

This course will provide you with the insight and knowledge of indirect tax, direct tax, and the tax treatment of flight and cabin crew members.

  • English
  • Course

Temperature Controlled Cargo Operations (Classroom)

Learn the requirements of the healthcare industry for an air cargo logistics service provider, to become a player in the pharmaceutical logistics market.

Temperature Mapping Study (Classroom)

Gain theoretical and practical knowledge on how to conduct a temperature mapping study related to storage areas designated for temperature-controlled healthcare products.

  • English
  • Course

Temperature Controlled Container Operations (Classroom, 2 days)

This course will bring you up-to-speed on container types and their special operating procedures so you can ensure your equipment and services meet industry requirements.

  • English
  • Course

TEST Classroom Course with DG Compass - Virtual Classroom, YASU2024 - English

  • English
  • Course

Train the Trainer (Classroom, 3 days)

Build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event.

Training Needs Assessment (Classroom)

Learn about human performance, including assessing needs, work interactions, improvements, techniques, and cultural elements.

Transport of Pharma Products and Vaccines by Air (e-learning)

Learn about product and transport process temperature ranges, packaging technologies, key risk factors and critical control points in pharma handling process.

  • English
  • Course

Travel Agency Fees: A Professional Approach (e-learning)

Learn best practices in implementing or setting of agency fees, the types of fees collected by travel agencies, and best to communicate them.

  • English
  • Course

Travel and Tourism Consultant

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.

  • English
  • Course

Travel and Tourism Consultant Diploma

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options.

  • English
  • Diploma

Travel and Tourism Consultant for the Leadership & Management Diploma

Study popular tourism destinations and improve your sales skills to successfully advise your clients on the best travel options

  • English
  • Course

Travel and Tourism Workshop (Classroom)

The Travel and Tourism Workshop provides you with a broad understanding of the global Tourism sector, and equips you with the knowledge and skills to maximize the business potential of this industry for your market.

  • English
  • Course

Travel Document and Entry Requirement Checks (e-learning)

Learn the skills and tools used to identify forged documents and potentially disruptive passengers

  • English
  • Course

Travel Sales and Operations Diploma

Demonstrate that you have gained complete essential competencies to be a successful travel agent or travel agency manager with the IATA Travel Sales and Operations Diploma. Promote yourself as a holder of the highest level travel and tourism diploma to employers, customers, and travel industry suppliers.

  • English
  • Diploma

ULD Build-up Training (Classroom)

Recognize the different types of Unit Load Devices (ULDs) and have a clear understanding of their operating limitation.

  • English
  • Course

ULD Operations (Classroom, 3 days)

This comprehensive course covers all operational topics required for category 3 staff.

ULD Safety and Inspection (LIVE virtual classroom)

Learn what everybody should know about Unit load Devices (ULD) and their operation in air transport

  • English
  • Course

ULD Train the Trainer (Classroom, 5 days)

Enhance your skills as a Unit Load Device (ULD) instructor with the latest teaching methods.

  • English
  • Course

Understanding NDC Architecture (Classroom, 2 days)

An introduction to NDC with terminology, concepts, API schemas for shopping and order management, and airline reference architecture

  • English
  • Course

Unruly Passenger Prevention and Response (Classroom, 3 days)

Learn how to identify and calm unruly behavior in its early stages; develop your skills with role-play exercises carried out throughout the course.

  • English
  • Course