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Developing professionals for tomorrow's air transport industry
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Found 679 courses and diplomas
E-LEARNING
Airline Customer Service Fundamentals (e-learning)
Upskill and learn new skills to deliver on business objectives to meet the increased expectations of airline customers
Classroom
Airline Customer Service: Strategy Design and Implementation (classroom)
Understand the concepts and processes required to design and implement a successful customer service strategy at an airline.
- English
- Español
Classroom
Airline Distribution Strategies and e-Commerce (classroom)
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes.
Virtual classroom
Airline Financial Management (LIVE virtual classroom)
IATA's Airline Financial Management course will provide you with a comprehensive review of financial analysis and modelling techniques used to resolve challenges faced by airline financial managers
Classroom
Airline Financial Management (classroom)
Identify key elements in analyzing the financial performance of your airline.
Virtual classroom
Airline Industry Data Model (AIDM) Methodology and Tool (LIVE virtual classroom)
Learn Airline Industry Data Model (AIDM) rationale, concepts, structure and methodology.
Classroom
Airline Industry Data Model (AIDM) Methodology and Tool (classroom)
Areview of the Airline Industry Data Model (AIDM) rationale, concepts, structure and methodology
Classroom
Airline Leading Practices and Cost Reduction Strategies (classroom)
Review the leading practices of successful airlines from both the low cost and network carrier sectors. Learn procedures to maintain a viable cost reduction program within your organization.
- English
- Español
Virtual classroom
Airline Leading Practices and Cost Reduction Strategies (LIVE virtual classroom)
learn how to maximize revenues through strategic segmentation, monetizing key units and products, among others in order to optimize profitability and returns.
- English
- Español
Diploma
Airline Management Diploma
Gain the skills to anticipate, respond, and adapt to the demands of a changing industry.
Virtual classroom
Airline Management of Low-Cost Carriers: How to make this model successful (LIVE virtual classroom)
Become a Low Cost Carrier (LCC) specialist with comprehensive knowledge to establish or manage a successful and sustainable LCC
Classroom
Airline Management of Low-Cost Carriers: How to make this model successful (classroom)
Become a Low Cost Carrier (LCC) specialist with comprehensive knowledge to establish or manage a successful and sustainable LCC.
Classroom
Airline Marketing (classroom)
Marketing concepts for customer acquisition and retention, including: commercial strategy development, product management, market research techniques and distribution channels.
- English
- Español
Partner-taught or self-study
Airline Marketing (partner-taught or self-study)
Stay ahead of the competition by understanding and applying sound marketing principles.
Partner-taught or self-study
Airline Marketing for the Leadership & Management Training Program (partner-taught or self-study)
Stay ahead of the competition by understanding and applying sound marketing principles.
