My Training Account
IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, and have more than 50 years of experience at the heart of the industry.
Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.
Found 229 courses and diplomas
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Airline Sales Skills
Learn new techniques to manage and negotiate complex sales transactions: identifying strategic sales targets, anticipating customer responses and consultative selling techniques.
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Airline Security Operations Optimization
Review the latest industry regulations for airlines and the airport security operations that affect your business. Learn best practices to help you analyze and prevent common threats.
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Airport Certification and Infrastructure Standards
Review aerodrome operator obligations based on ICAO Annex 14 in order to assess your facility’s level of compliance. Learn how to recommend structural changes and improve day-to-day operations.
- Español
- English
Virtual classroom
Airport Command and Control – Smart AOCC
Learn about a method to define the size of an AOCC, to set up documents for the procurement process of systems and equipment based on your organizational structure
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Airport Development and Infrastructure Design
Learn IATA best practices and key principles from the Airport Development Reference Manual (ADRM) to plan and expand airport infrastructure.
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Airport Extreme Weather Operations and Planning
Explore planning tools and procedures to help your airport respond to adverse conditions. Learn how to establish a proactive culture across your operations and organization.
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Airport Financial Management
Learn the essentials to manage a profitable airport: how to assess financial performance, control costs and analyze the impact of industry financial trends on airport strategy and operations.
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Airport Marketing & Corporate Communications Strategies
Tools to maximize profit within your catchment area by attracting retailers and service providers. Learn to customize your marketing campaigns to bring in new airlines and higher flight frequencies.
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Airport Master Planning
Learn strategic planning and design to help you plan for new infrastructure and land design that optimize airport operations and customer service.
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Airport Operations - Advanced
Practical knowledge to manage key airport operations efficiently and safely while meeting your stakeholders' operational requirements.
- Español
- English
