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IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, and have more than 50 years of experience at the heart of the industry.
Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.
Found 265 courses and diplomas
Classroom
Baggage Claims and Proration (classroom)
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Virtual classroom
Baggage Claims and Proration (LIVE virtual classroom)
Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Virtual classroom
Baggage Handling Services and Systems (LIVE virtual classroom)
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
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Baggage Handling Services and Systems (classroom)
Learn how to evaluate the complex baggage handling system, from check-in to baggage claim, with the aim of maximizing efficiency and enhancing customer service.
Virtual classroom
Behavioral Analysis and Predictive Screening Strategies (LIVE virtual Classroom)
Explore the role of human factors in security screening and learn how to utilize behavioral analysis strategies.
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Behavioral Analysis and Predictive Screening Strategies (classroom)
Learn passenger security screening techniques that increase efficiency and throughput, including: questioning techniques and how to detect suspicious signs before making contact with a passenger.
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Benchmarking and Best Practices for Air Navigation Service Providers (classroom)
Learn how to use benchmarking effectively to deliver service improvements and achieve better performance results.
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CAA Compliance with ICAO SARPS* (classroom)
Learn how to develop a state aviation legal and regulatory reform project management plan, for civil aviation authorities.
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CAA Management and Oversight – Part 1 (classroom)
This comprehensive, practical course covers all the main areas of responsibility for CAAs
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CAA Management and Oversight – Part 2 (classroom)
This is the second part of the of the Regulatory and Operational Management of the CAA course, which will allow you to develop a complete knowledge of the system and its key aspects.
