My Training Account
IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, and have more than 50 years of experience at the heart of the industry.
Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.
Found 660 courses and diplomas
Diploma
Passenger Experience Excellence Diploma
Designed to cover passenger experience and digital transformation trends to provide your passengers with a seamless, secure and efficient travel journey that is highly personalized.
Classroom
Passenger Experience Service Design - Advanced
Gain a deeper insight on how to use service design thinking as a methodology to empathize with passengers and ensure passenger satisfaction across the whole experience.
Classroom
Passenger Facilitation
Systems, tools, policies, and collaboration among multiple stakeholders necessary for achieving coherent and efficient aviation facilitation.
Classroom
Passenger Fares and Ticketing - Advanced
Master steps and checks in normal fare construction of a single pricing unit as well as for contiguous pricing units.
Virtual classroom
Passenger Fares and Ticketing - Advanced
Learn how to price complexed itineraries with surface sectors and how to determine different types of combinations: single vs. multiple pricing units with possible end-on and side-trips.
Virtual classroom
Passenger Fares and Ticketing - Basic
Learn the fundamentals for pricing journeys, how to interpret constructed fares, and how to decode electronic ticket data
Classroom
Passenger Fares and Ticketing - Basic
Learn the fundamentals for pricing journeys, interpreting constructed fares and decoding e-ticket data to provide your customers the best service possible.
Virtual classroom
Passenger Fares and Ticketing - Intermediate
Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.
Classroom
Passenger Fares and Ticketing - Intermediate
Learn how to interpret special fare conditions and provide alternatives to system pricing failures so you can offer the best deals that consider the accompanying ticket restrictions.
Self-study
Passenger Ground Services
Obtain the skills you need to provide assistance and related passenger services at the check-in, gate and concourse of your airport.
