My Training Account
IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, and have more than 50 years of experience at the heart of the industry.
Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.
Found 698 courses and diplomas
Classroom
Ramp Incident / Accident Investigation
Providing you with the necessary tools and techniques to investigate a ground operations (ramp) event.
Classroom
Re-imagining Passenger Experience Through Design Thinking
An introduction to the design thinking process, and how to apply 'human-centered' design techniques, in combination with analytical research of customers
Virtual classroom
Passenger Experience Service Design Fundamentals
Understand the design thinking process and show you how to apply "human-centered design" techniques in combination with analytical research of customers
Virtual classroom
Repricing Exchanges and Reissues
Learn to recognize ticketing entries and handle voluntary and involuntary e-ticket alterations.
Classroom
Repricing Exchanges and Reissues
Learn how to apply correct ticketing rules and perform complex transactions such as revalidating, exchanging or reissuing tickets without errors.
Diploma
Revenue Accounting and Control Diploma - Passenger Stream
Get the vital tools and techniques to protect your hard-earned revenue and improve your bottom-line.
Classroom
Revenue Management and Pricing with simulation
Explore the fundamentals and principles of airline revenue management (RM) through a combination of theory and hands-on practice, and validate your learning using our sophisticated airline revenue management simulator.
Virtual classroom
Revenue Management and Pricing with Simulation
Explore the fundamentals and principles of airline revenue management (RM) through a combination of theory and hands-on practice
Classroom
Revenue Management and Pricing with Simulation - University of St Gallen
Explore the fundamentals and principles of airline revenue management (RM) through a combination of theory and hands-on practice, and validate your learning using our sophisticated airline revenue management simulator.
