My Training Account
IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, and have more than 50 years of experience at the heart of the industry.
Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.
Found 656 courses and diplomas
Classroom
Airline Cost-efficiency Practices & Value-add Strategies - University of St Gallen
Learn how to continuously improve your airline by containing specific airline costs by reviewing a number of airline strategic cost-cutting plans and incorporating necessary mechanisms and procedures to maintain a viable cost reduction program.
Self-study
Airline Customer Service course
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
- English
- 中文
Self-study
Airline Customer Service for the Leadership & Management Training Program
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
E-LEARNING
Airline Customer Service Fundamentals
Upskill and learn new skills to deliver on business objectives to meet the increased expectations of airline customers
Virtual classroom
Airline Customer Service Strategy and Management
Classroom
Airline Distribution Strategies and e-Commerce
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes.
Virtual classroom
Airline Financial Management
IATA's Airline Financial Management course will provide you with a comprehensive review of financial analysis and modelling techniques used to resolve challenges faced by airline financial managers
Classroom
Airline Financial Management
Identify key elements in analyzing the financial performance of your airline.
Classroom
Airline Industry Data Model (AIDM) Methodology and Tool
Areviewof the Airline Industry Data Model (AIDM) rationale, concepts, structure andmethodology
Virtual classroom
Airline Industry Data Model (AIDM) Methodology and Tool
Learn Airline Industry Data Model (AIDM) rationale, concepts, structure and methodology.
