Managing Air Cargo Operations (LIVE virtual classroom)



We also offer this course in-person at our Training Centers. Browse the CLASSROOM schedule to register

Did you know that in the past 5 years, 14 participants from 9 countries have taken this course with IATA?

About the course

4-day (32 hours) LIVE virtual classroom course

IATA Managing Air Cargo Operations aviation training course

Master the techniques of planning, building and managing Air Cargo Operations. In a world of increasing competition, a clear business strategy is crucial, and more important than ever before. Learn how to define a correct business strategy and also to put that strategy into action. The techniques presented in this course will help you to save money, avoid risks, enhance your cargo operations and achieve profitable growth in today’s and tomorrow’s business environment. It will show you how to develop an effective Air Cargo Operations strategy and manage it successfully.

Download the Outline

Course Code: TCGP-69-VC

Course format

  • The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
  • The course will take you approximately 32 hours to complete and be held over 4 consecutive days.
  • There will be 2 live interactive virtual classroom sessions per day, each session will be 240 minutes.
  • The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
  • Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.


  • Recommended level is Intermediate and Advanced.
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Next class

Managing Air Cargo Operations (LIVE virtual classroom)

Virtual Session EMEA (IATA)
17 - 20 June, 2024
Register before Mar 17, 2024 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply
Please register by 03 Jun
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 201584
USD 1,872
USD 2,408
USD 2,676

What you will learn

Upon completing this course you will be able to:

  • Recognize the Cargo operations management framework
  • Gain insight on the development of strategies, initiatives to introduce and sustain competitivee Cargo operations
  • Focus on lean six sigma best practices, tools and models to develop and implement effective operations
  • Discuss the management tools and techniques used to manage day-to-day operations successfully
  • Develop your management, finance, negotiation, and planning skills

Course content

The key topics that are covered during this course include:

  • Regulatory requirements for storage of medicinal products
  • General requirements for storage areas for Time and Temperature Controlled Products
  • Use of Electronic Data Logging Monitor (EDLMS)
  • Pharma specific storage area requirements
  • Temperature mapping study preparation and execution

Who should attend

This course is recommended for:

  • Cargo operational staff with substantial cargo industry experience
  • Airline station managers and supervisors responsible for cargo operations
  • Cargo officers with some experience in the air cargo industry
  • Ground operations managers and supervisors

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.

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