Compassionate Transportation

1-day (4 hours) LIVE virtual classroom course

IATA's Compassionate Transportation course offers a comprehensive guide to the airline acceptance and transport of human remains. Participants will learn the fundamental operational guidelines for funeral operators, airlines and freight forwarders, focusing on the preparation, shipment and handling of this sensitive cargo. The course covers regulatory and documentation requirements, best practices for packaging and labeling, coordination among involved parties and special considerations for international transport. By the end of the course, attendees will be equipped to manage the complexities of transporting< human remains with professionalism and care.

Course Code: CGC062VCEN01

Course format

• The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
• The course will take you approximately 4 hours to complete and be held over 1 day.
• There will be 2 live interactive virtual classroom sessions, each session will be 120 minutes.
• The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, exercises, and case studies.
• Student performance will be based on an assessment.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.

Prerequisites

• Recommended level is Entry-level.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account. Please have your login details ready.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount. The discount will be calculated at the time of payment.

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Upon completing this course you will be able to:

• Describe compassionate transportation and the role of the Compassionate Transportation Manual (CTM) in the industry
• Recognize the cultural and religious aspects related to compassionate transportation
• Identify international requirements for transporting sensitive cargo and learn essential documentation practices
• Prepare and handle securely sensitive cargo for air transport
• Interpret Special Considerations and identify the best practices
• Recognize the Roles and Responsibilities of different stakeholders
• Solve handling irregularities

The key topics that are covered during this course include:

• The cargo industry and its stakeholders in compassionate transportation
• Cultural background and religious differences
• Techniques for packing and securing sensitive cargo
• Documentation requirements
• Operations and regulatory standards
• Industry priorities and recommendations
• Handling requirements
• Sustainability concerns in compassionate transportation
• Other industry regulations and their impact

Supporting materials

Each participant will receive the most current IATA Compassionate Transportation Manual (CTM) in e-book format. for the duration of the course. It is an indispensable field publication that you will refer to throughout this course and in your day-to-day duties.

This course is recommended for:

• Funeral operators
• Air cargo agents
• Airlines
• Freight forwarders
• Entry-level regulators and other industry stakeholders

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.