Learn how to manage risks in ground operations through proactive risk assessment, mapping and mitigation actions and how to evaluate their effectivity through safety performance monitoring. The successful implementation of a Safety Management System (SMS) reduces the rate and consequential cost of accidents and incidents, improves your balance sheet and helps your organization to meet its legal responsibility and customer expectations. Ground Service Providers (GSPs) are mandated to establish provisions for safe ground operations. All the companies involved in ground handling must strengthen traditional risk control practices and ensure safety risks are managed in a systematic way. Following this course, GSP managers will acquire all necessary knowledge, in line with the SMS training requirements of ISAGO and the competency expectations for specific functions within the SMS as per ICAO Annex 19 and ICAO Doc 10121. The training exceeds the requirements of AHM 1110.
Course Code: TAPG-71-VC
Please verify your hardware, software and network to support your upcoming course with IATA Training.
To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.
We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.
Please check the exact schedule of each class below (View more details) and click ‘Register’.
2 daily LIVE sessions:
9:00-11:00 & 12:00-14:00 Geneva/Paris
16:00-18:00 & 19:00-21:00 Beijing/Singapore
12:00-14:00 & 15:00-17:00 Dubai
8:00-10:00 & 11:00-13:00 UTC
Please note that these timings may be subject to change.
Upon completion of this course you will be able to:
The key topics that are covered during this course include:
This course is recommended for:
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.
Gain management and operational knowledge about efficient ground operations for airlines and GSPs.
Learn to perform ramp handling services according to industry standards. Gain confidence in your ability to achieve safety while optimizing your station’s On-Time Performance (OTP).