Train the Trainer (LIVE virtual classroom)
Did you know that in the past 3 years, 480 participants from 73 countries have taken this course with IATA?
About the course
3-day (18 hours) LIVE virtual classroom course

We need to be agile and prepare for the “new normal" brought about by the COVID-19 pandemic and the ever-changing aviation environment. This course will help you do this by building on your existing instructional skills, giving you opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment.
Course code: TAPH-30-VC
Course format
- The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
- The course will take you approximately 18 hours to complete and be held over 3 consecutive days.
- There will be 2 live interactive virtual classroom sessions per day, each session will be 180 minutes including breaks.
- The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.
- Student performance will be based on an assessment.
Technical requirements
Please verify your hardware, software and network to support your upcoming course with IATA Training.
Prerequisites
- Previous knowledge of Instructional Design and Instructional Techniques is recommended prior to taking this course.
- Recommended level is Intermediate.
- The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.
How to register
To arrange in-house training for your company: Complete the in-house training request form or contact the salesperson in your region.
Virtual venues
We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.
Please check the exact schedule of each class below (View more details) and click ‘Register’.
Next class
Virtual Session Asia (IATA)
14 - 16 March, 2023
Register before 21 Feb, 2023 to take advantage of the USD100 Early Bird discount*. The price below includes this discount. *Terms apply.
Please register by 28 Feb
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172756
English
View more details
View fewer details
2 daily LIVE sessions:
10:00-13:00 & 14:00-17:00 Beijing/Singapore
6:00-9:00 & 10:00-13:00 Dubai
2:00-5:00 & 6:00-9:00 UTC
3 additional classes are scheduled
Virtual Session EMEA (IATA)
8 - 10 August, 2023
Register before 08 May, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply.
Please register by 25 Jul
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172972
English
Virtual Session Americas (IATA)
19 - 21 September, 2023
Register before 19 Jun, 2023 to take advantage of the 20% Early Bird discount (only for payment by credit card or ICH)*. The price below includes this discount. *Terms apply.
Please register by 05 Sep
Find out more about our Early Bird Terms.
All prices are before tax and include applicable discounts.
Class no: 172419
English
What you will learn
Upon completing this course you will be able to:
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Complement your training skills with best practices in instructional design and delivery
- Apply the principles of adult learning and demonstrate appropriate instructional techniques
- Effectively design, prepare for, conduct and wrap-up a training event
- Implement methods of objection handling and active listening to promote learning
- Evaluate the effectiveness of a training event and of your training techniques
Course content
The key topics that are covered during this course include:
- Adult teaching and learning
- Learning styles and strategies
- Lesson planning techniques
- Course design and development process
- Key instructor skills
- Presentation, communication and facilitation techniques
- Feedback
Who should attend
This course is recommended for:
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Instructors
- Learning and development, and human resources professionals
Certificate awarded
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on an assessment. A special distinction is awarded to participants obtaining a grade of 90% or higher.