Did you know that in the past 5 years, 857 participants from 105 countries have taken this course with IATA?
3-day (24 hours) classroom course

This course will help you build on your existing instructional skills, giving you multiple opportunities to evaluate and improve the way you design, conduct, and evaluate a training event. With a strong focus on presentation skills and training best practices, you will gain valuable feedback from experienced facilitators in this practical and constructive learning environment.
Course code: TAPH-30
Course format
Prerequisites
- Previous knowledge of Instructional Design and Instructional Techniques is recommended prior to taking this course.
- Recommended level is Intermediate.
- The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.
How to register
In-house training
To arrange in-house training for your company, please complete the
in-house training request form or
contact the Training Specialist in your region.
Upon completing this course you will be able to:
- Complement your training skills with best practices in instructional design and delivery
- Apply the principles of adult learning and demonstrate appropriate instructional techniques
- Effectively design, prepare for, conduct and wrap-up a training event
- Implement methods of objection handling and active listening to promote learning
- Evaluate the effectiveness of a training event and of your training techniques
The key topics that are covered during this course include:
- Principles of adult learning
- Lesson planning techniques
- Course design and development process
- Key instructor skills
- Presentation, communication, and facilitation techniques
Activities
- Participants will prepare and deliver a lesson following the models and techniques provided during the course
This course is recommended for:
-
Instructors
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Learning and development, and human resources professionals
- Subject Matter Experts
An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.