Training Needs Assessment (Classroom, 3 days)


About

In this three-day course, we will explore all aspects of Training Needs Assessment so that you will be better equipped to respond effectively to requests from your supervisors, colleagues or peers when asked for performance improvement interventions. You will be armed with the tools and knowledge that will ensure that you can ask the right questions, find the answers to performance problems and uncover opportunities for improvement. These skills will enable a more strategic approach to improving the overall performance at the individual, operational and organizational level.

This course is available at IATA Training Centers and Regional Training Partner locations, and on-demand as in-house training.

Course code: TAPH-01

Course format

  • This classroom course provides 3 days (24 hours) of instruction delivered by an official IATA Instructor.
  • Student performance will be based on an assessment

Prerequisites

  • Participants should have experience with Instructional Design and/or Instructional Techniques
  • Recommended level is Intermediate and Advanced
  • The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

Next class

Training Needs Assessment (Classroom, 3 days)

United States, Miami (IATA, ACCET Accredited)
9 - 11 September, 2020
Register before 11 Jun, 2020 for a 20% discount
Please register by 19 Aug
All prices are before tax. Class no: 110306 English
Dev. Nations
USD 1,540
Member
USD 1,980
Regular
USD 2,200

Accett

The IATA Training Center in Miami is ACCET Accredited


A regional course discount (up to 10% discount) is available for classroom courses at IATA Training Centers in the Americas (excluding Canada).

To claim the discount, enter 'LatAmTraining' in the promotional code field during your registration. The discount will be deducted automatically from the course price. This discount will be applied in addition to any qualifying early bird promotion.

Miami Training Center Information

2 additional classes are scheduled

Training Needs Assessment (Classroom, 3 days)

Switzerland, Geneva (IATA)
30 September - 2 October, 2020
Register before 02 Jul, 2020 for a 20% discount
Please register by 13 Apr
All prices are before tax. Class no: 110302 English
Dev. Nations
USD 1,540
Member
USD 1,980
Regular
USD 2,200

Training Needs Assessment (Classroom, 3 days)

Singapore, Singapore (IATA)
4 - 6 November, 2020
Register before 06 Aug, 2020 for a 20% discount
Please register by 14 Oct
All prices are before tax. Class no: 110304 English
Dev. Nations
USD 1,540
Member
USD 1,980
Regular
USD 2,200

What you will learn

On completion of this course you will be able to:

  • Recognize the benefits to the organization in implementing a Training Needs Assessment in order to improve performance
  • Identify and explain the steps in the Training Needs Assessment process needed to identify performance gaps and their root cause
  • Identify and overcome the barriers and challenges when trying to implement a Training Needs Assessment
  • Identify issues/problems with performance, or opportunities to improve performance in your organization or work team
  • Determine when training is the appropriate response to a human performance problem or opportunity
  • Determine Return on Investment (ROI) and measure training effectiveness

Course content

  • Training Needs Assessment process
  • Performance gaps and their causes
  • Tools and techniques for Training Needs Assessment
  • Data analysis interviews
  • Barriers and challenges to Training Needs Assessment
  • Overcoming barriers and challenges to Training Needs Assessment
  • Training Needs Assessment blueprint

Download the Outline

Activities

  • Case studies
  • Group exercises

Who should attend

This course is recommended for:

  • HR managers
  • Training managers
  • Experienced instructors

Certificate awarded

An IATA Certificate of Completion is awarded to participants obtaining a grade of 70% or higher on all exercises and exams. A special distinction is awarded to participants obtaining a grade of 90% or higher.

Additional content

Testimonial

Dr. Eric Kumkani, HOD, Corporate Development Centre, South African Airways
What fascinated me most about the program is its emphasis on performance improvement as the ultimate end of training and development. I'm delighted to have participated in this program from which I learnt considerably. I strongly recommend this course to any manager serious enough about performance improvement and profitability in their organizations.

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